diff --git a/111online/show-and-tells/1/index.html b/111online/show-and-tells/1/index.html index dcf6dad..aef77bf 100644 --- a/111online/show-and-tells/1/index.html +++ b/111online/show-and-tells/1/index.html @@ -279,23 +279,25 @@

111 online Show and tells

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+
-

1st October 2024

+

15th October 2024

@@ -309,7 +311,7 @@

1st October 2024

- + View on YouTube @@ -327,21 +329,23 @@

1st October 2024

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+
-

17th September 2024

+

1st October 2024

@@ -355,7 +359,7 @@

17th September 2024

- + View on YouTube @@ -373,23 +377,21 @@

17th September 2024

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+
-

3rd September 2024

+

17th September 2024

    -
  • Distance Selling Pharmacies UR/ Design – Faith Jones & Paul Smith​ - -
  • Pathways Release 44 – Gail Hayward​ +
  • ​Technical – IPv6 review​ - Dzintars Jonuss -
  • Porting personal details to nhsuk-frontend - Brian McHugh +
  • Exit survey - reminders - James Tiffen -
  • Data Team - Statistical Process Control (SPC) - Alice Tomlinson +
  • Team Changes - Debbie Floyd
@@ -403,7 +405,7 @@

3rd September 2024

- + View on YouTube @@ -421,19 +423,23 @@

3rd September 2024

-
+
-

20th August 2024

+

3rd September 2024

    -
  • Onward GP Journey, designs for discovery +
  • Distance Selling Pharmacies UR/ Design – Faith Jones & Paul Smith​ -
  • Impact of sticky survey banner design on survey take-up rates +
  • Pathways Release 44 – Gail Hayward​ + +
  • Porting personal details to nhsuk-frontend - Brian McHugh + +
  • Data Team - Statistical Process Control (SPC) - Alice Tomlinson
@@ -447,7 +453,7 @@

20th August 2024

- + View on YouTube @@ -465,29 +471,19 @@

20th August 2024

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+
-

6th August 2024

+

20th August 2024

    -
  • Callback service closure (primary care) - -
  • Certificate incident - -
  • Porting location page to nhsuk-frontend - -
  • Data Team - NHS App Usage - -
  • Data Team - Publication update - -
  • Distance Selling Pharmacies:​ stakeholder engagement research +
  • Onward GP Journey, designs for discovery -
  • Implementation Team - Mental Health service profling +
  • Impact of sticky survey banner design on survey take-up rates
@@ -501,7 +497,7 @@

6th August 2024

- + View on YouTube diff --git a/111online/show-and-tells/10/index.html b/111online/show-and-tells/10/index.html index 3d49b9c..a9d19c3 100644 --- a/111online/show-and-tells/10/index.html +++ b/111online/show-and-tells/10/index.html @@ -279,27 +279,19 @@

111 online Show and tells

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+
-

14th June 2022

+

12th July 2022

    -
  • Fixing geolocation issues - -
  • Updating the home postcode question +
  • Review and Test DoS service returns -
  • Add blood oxygen level worries pathway - -
  • Systemic shock triage - -
  • Digital uptake study - -
  • Care connect booking +
  • Porting homepage and module zero page to nhsuk-frontend
@@ -313,7 +305,7 @@

14th June 2022

- + View on YouTube @@ -331,23 +323,27 @@

14th June 2022

-
+
-

31st May 2022

+

14th June 2022

    -
  • Referral confirmation times iteration +
  • Fixing geolocation issues -
  • CPCS update +
  • Updating the home postcode question -
  • Data portal updates +
  • Add blood oxygen level worries pathway -
  • KPIs +
  • Systemic shock triage + +
  • Digital uptake study + +
  • Care connect booking
@@ -361,7 +357,7 @@

31st May 2022

- + View on YouTube @@ -379,21 +375,23 @@

31st May 2022

-
+
-

17th May 2022

+

31st May 2022

    -
  • Living with Covid +
  • Referral confirmation times iteration -
  • Removing opening times for callback services +
  • CPCS update -
  • Disposition microsites +
  • Data portal updates + +
  • KPIs
@@ -407,7 +405,7 @@

17th May 2022

- + View on YouTube @@ -425,31 +423,21 @@

17th May 2022

-
+
-

5th April 2022

+

17th May 2022

    -
  • Sex at birth discovery research - -
  • Refactoring click event tracking - -
  • Accessibility updates - -
  • Pathways release 30 - -
  • Current location fixes - -
  • Migration of HSCN connected VNETs +
  • Living with Covid -
  • Data team update - online sessions and digital uptake rate +
  • Removing opening times for callback services -
  • Implementation team update +
  • Disposition microsites
@@ -463,7 +451,7 @@

5th April 2022

- + View on YouTube @@ -481,25 +469,31 @@

5th April 2022

-
+
-

8th March 2022

+

5th April 2022

    -
  • Reducing COVID-19 mitigation measures. Changing our content based on the new government guidance +
  • Sex at birth discovery research + +
  • Refactoring click event tracking + +
  • Accessibility updates + +
  • Pathways release 30 -
  • Webchat user research. Understanding users’ preferences for phone calls V webchat and their expectations of how webchat would work +
  • Current location fixes -
  • Akamai Adaptive Security Engine upgrade +
  • Migration of HSCN connected VNETs -
  • MS Cloud Defender update +
  • Data team update - online sessions and digital uptake rate -
  • MESH (message exchange for social care and health) transfers iteration +
  • Implementation team update
@@ -513,7 +507,7 @@

8th March 2022

- + View on YouTube diff --git a/111online/show-and-tells/11/index.html b/111online/show-and-tells/11/index.html index 7fc4c58..5d704ee 100644 --- a/111online/show-and-tells/11/index.html +++ b/111online/show-and-tells/11/index.html @@ -279,21 +279,25 @@

111 online Show and tells

-
+
-

22nd February 2022

+

8th March 2022

    -
  • User insight analysis redesign +
  • Reducing COVID-19 mitigation measures. Changing our content based on the new government guidance -
  • Implementation - Validation update +
  • Webchat user research. Understanding users’ preferences for phone calls V webchat and their expectations of how webchat would work -
  • Implementation - DoS services returned report +
  • Akamai Adaptive Security Engine upgrade + +
  • MS Cloud Defender update + +
  • MESH (message exchange for social care and health) transfers iteration
@@ -307,7 +311,7 @@

22nd February 2022

- + View on YouTube @@ -325,29 +329,21 @@

22nd February 2022

-
+
-

8th February 2022

+

22nd February 2022

    -
  • Chest pain user research - -
  • Where's my callback (design) - -
  • Where's my callback (user research) - -
  • Emergency prescription redesign - -
  • Implementation - new go-lives +
  • User insight analysis redesign -
  • Data - KPI update +
  • Implementation - Validation update -
  • Data - DOS report walkthrough +
  • Implementation - DoS services returned report
@@ -361,7 +357,7 @@

8th February 2022

- + View on YouTube @@ -379,27 +375,29 @@

8th February 2022

-
+
-

25th January 2022

+

8th February 2022

    -
  • Covid-19 treatment. Our design offerings for the antibody and antiviral treatments. +
  • Chest pain user research -
  • Data portal refresh. How we iterated and improved the portal. +
  • Where's my callback (design) -
  • Finding the right topic. The first steps to improving how users find the right pathway. +
  • Where's my callback (user research) -
  • Pathways ETL (extract transform load process) updates. Improving how we import pathways days into the 111 online backend. +
  • Emergency prescription redesign -
  • Implementation - Testing callback services +
  • Implementation - new go-lives -
  • Implementation - DoS profiling guidance. A reference guide for DoS teams. +
  • Data - KPI update + +
  • Data - DOS report walkthrough
@@ -413,7 +411,7 @@

25th January 2022

- + View on YouTube @@ -431,27 +429,27 @@

25th January 2022

-
+
-

11th January 2022

+

25th January 2022

    -
  • Where's my callback. Iteration of the content following UR. +
  • Covid-19 treatment. Our design offerings for the antibody and antiviral treatments. -
  • Media in 111 online. Clinical approval and go live. +
  • Data portal refresh. How we iterated and improved the portal. -
  • Mod 0 redesign. Miro walkthrough. +
  • Finding the right topic. The first steps to improving how users find the right pathway. -
  • Data - December KPIs and Xmas period trends +
  • Pathways ETL (extract transform load process) updates. Improving how we import pathways days into the 111 online backend. -
  • Implementation - raising issues +
  • Implementation - Testing callback services -
  • Implementation - 111 online DoS returns +
  • Implementation - DoS profiling guidance. A reference guide for DoS teams.
@@ -465,7 +463,7 @@

11th January 2022

- + View on YouTube @@ -483,23 +481,27 @@

11th January 2022

-
+
-

14th December 2021

+

11th January 2022

    -
  • Webchat prototype +
  • Where's my callback. Iteration of the content following UR. -
  • Webchat research +
  • Media in 111 online. Clinical approval and go live. -
  • Clinical callback review +
  • Mod 0 redesign. Miro walkthrough. -
  • Pathways release 29 +
  • Data - December KPIs and Xmas period trends + +
  • Implementation - raising issues + +
  • Implementation - 111 online DoS returns
@@ -513,7 +515,7 @@

14th December 2021

- + View on YouTube diff --git a/111online/show-and-tells/12/index.html b/111online/show-and-tells/12/index.html index 0fd880c..1255e83 100644 --- a/111online/show-and-tells/12/index.html +++ b/111online/show-and-tells/12/index.html @@ -279,25 +279,23 @@

111 online Show and tells

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+
-

30th November 2021

+

14th December 2021

    -
  • CPSC (Community Pharmacy Consultation Service) +
  • Webchat prototype -
  • Changes to page titles +
  • Webchat research -
  • Updates to on page feedback +
  • Clinical callback review -
  • Search engine indexing - -
  • Recognising specified closing times (bug) +
  • Pathways release 29
@@ -311,7 +309,7 @@

30th November 2021

- + View on YouTube @@ -329,25 +327,25 @@

30th November 2021

-
+
-

21st November 2021

+

30th November 2021

    -
  • DoS service review. Identifying and improving DoS returns +
  • CPSC (Community Pharmacy Consultation Service) -
  • Trumping dispositions. Overriding the returned service out of hours to improve the user journey +
  • Changes to page titles -
  • Where's my callback? Design work to show how we propose to inform users of the progress of their callback. +
  • Updates to on page feedback -
  • nhsuk front end transition. Follow up to the previous demos on this now that the change is live. +
  • Search engine indexing -
  • Secret management. Migrating our secrets to Azure Key Vault. +
  • Recognising specified closing times (bug)
@@ -361,7 +359,7 @@

21st November 2021

- + View on YouTube @@ -379,25 +377,25 @@

21st November 2021

-
+
-

2nd November 2021

+

21st November 2021

    -
  • Guided entry updates +
  • DoS service review. Identifying and improving DoS returns -
  • Service user research +
  • Trumping dispositions. Overriding the returned service out of hours to improve the user journey -
  • Making ITK error reasons easier to access +
  • Where's my callback? Design work to show how we propose to inform users of the progress of their callback. -
  • UPRN address data for ITK referrals +
  • nhsuk front end transition. Follow up to the previous demos on this now that the change is live. -
  • Data: Abdomen pain pathway insights +
  • Secret management. Migrating our secrets to Azure Key Vault.
@@ -411,7 +409,7 @@

2nd November 2021

- + View on YouTube @@ -429,25 +427,25 @@

2nd November 2021

-
+
-

19th October 2021

+

2nd November 2021

    -
  • ITK de-duplication improvements +
  • Guided entry updates -
  • Pathways v28 +
  • Service user research -
  • Improved on page feedback +
  • Making ITK error reasons easier to access -
  • New exit survey +
  • UPRN address data for ITK referrals -
  • Data: September KPIs +
  • Data: Abdomen pain pathway insights
@@ -461,7 +459,7 @@

19th October 2021

- + View on YouTube @@ -479,19 +477,25 @@

19th October 2021

-
+
-

5th October 2021

+

19th October 2021

    -
  • Dental outcome screen updates +
  • ITK de-duplication improvements -
  • nhsuk-frontend transition +
  • Pathways v28 + +
  • Improved on page feedback + +
  • New exit survey + +
  • Data: September KPIs
@@ -505,7 +509,7 @@

5th October 2021

- + View on YouTube diff --git a/111online/show-and-tells/13/index.html b/111online/show-and-tells/13/index.html index 596979d..7545fe4 100644 --- a/111online/show-and-tells/13/index.html +++ b/111online/show-and-tells/13/index.html @@ -279,17 +279,19 @@

111 online Show and tells

-
+
-

21st September 2021

+

5th October 2021

    -
  • Media accessibility +
  • Dental outcome screen updates + +
  • nhsuk-frontend transition
@@ -303,7 +305,7 @@

21st September 2021

- + View on YouTube @@ -321,27 +323,17 @@

21st September 2021

-
+
-

7th September 2021

+

21st September 2021

    -
  • Guided entry - -
  • Booking confirmations: SMS & Email - -
  • Adding media (images & videos) to 111 online - -
  • Data: ITK report - -
  • Data: Device and browser usage - -
  • Data: KPI trends +
  • Media accessibility
@@ -355,7 +347,7 @@

7th September 2021

- + View on YouTube @@ -373,19 +365,27 @@

7th September 2021

-
+
-

10th August 2021

+

7th September 2021

    -
  • 111 is busy +
  • Guided entry -
  • V27 release +
  • Booking confirmations: SMS & Email + +
  • Adding media (images & videos) to 111 online + +
  • Data: ITK report + +
  • Data: Device and browser usage + +
  • Data: KPI trends
@@ -399,7 +399,7 @@

10th August 2021

- + View on YouTube @@ -417,25 +417,19 @@

10th August 2021

-
+
-

27th July 2021

+

10th August 2021

    -
  • Media and guided entry UR - -
  • Move booking button - -
  • Updated COVID messaging - -
  • Dx92 bug +
  • 111 is busy -
  • Data team - search analysis +
  • V27 release
@@ -449,7 +443,7 @@

27th July 2021

- + View on YouTube @@ -467,19 +461,25 @@

27th July 2021

-
+
-

13th July 2021

+

27th July 2021

    -
  • Reverse Proxy +
  • Media and guided entry UR -
  • Optician outcome screen +
  • Move booking button + +
  • Updated COVID messaging + +
  • Dx92 bug + +
  • Data team - search analysis
@@ -493,7 +493,7 @@

13th July 2021

- + View on YouTube diff --git a/111online/show-and-tells/14/index.html b/111online/show-and-tells/14/index.html index 16ab9fe..3cca019 100644 --- a/111online/show-and-tells/14/index.html +++ b/111online/show-and-tells/14/index.html @@ -279,25 +279,19 @@

111 online Show and tells

-
+
-

29th June 2021

+

13th July 2021

    -
  • Self hosted agents - -
  • Focus on user satisfaction +
  • Reverse Proxy -
  • ITK appointment booking referral detail - -
  • Data team update - -
  • Rebuilt disposition report +
  • Optician outcome screen
@@ -311,7 +305,7 @@

29th June 2021

- + View on YouTube @@ -329,29 +323,25 @@

29th June 2021

-
+
-

15th June 2021

+

29th June 2021

    -
  • ED Booking for UTCs - -
  • Data team update - -
  • May KPI +
  • Self hosted agents -
  • Updated data extract report +
  • Focus on user satisfaction -
  • TLS 1.2 with SQL +
  • ITK appointment booking referral detail -
  • Firewall rule audit +
  • Data team update -
  • Azure PIM (Privileged Identity Management) +
  • Rebuilt disposition report
@@ -365,7 +355,7 @@

15th June 2021

- + View on YouTube @@ -383,29 +373,29 @@

15th June 2021

-
+
-

1st June 2021

+

15th June 2021

    -
  • Streaming under 16s +
  • ED Booking for UTCs -
  • Guided entry for dental problems +
  • Data team update -
  • Guided entry for dental pathway +
  • May KPI -
  • Meningitis media demo +
  • Updated data extract report -
  • Midwifery pages +
  • TLS 1.2 with SQL -
  • CCG and postcode updates +
  • Firewall rule audit -
  • Data team update +
  • Azure PIM (Privileged Identity Management)
@@ -419,7 +409,7 @@

1st June 2021

- + View on YouTube @@ -437,27 +427,29 @@

1st June 2021

-
+
-

18th May 2021

+

1st June 2021

    -
  • Implementation team update +
  • Streaming under 16s -
  • Infrastructure drift detection +
  • Guided entry for dental problems -
  • ITK failure screens +
  • Guided entry for dental pathway -
  • Date of birth validation +
  • Meningitis media demo -
  • Data team update +
  • Midwifery pages -
  • 111 online digital uptake rate +
  • CCG and postcode updates + +
  • Data team update
@@ -471,7 +463,7 @@

18th May 2021

- + View on YouTube @@ -489,27 +481,27 @@

18th May 2021

-
+
-

4th May 2021

+

18th May 2021

    -
  • EDS ITK & go +
  • Implementation team update + +
  • Infrastructure drift detection -
  • Pathways release v25 +
  • ITK failure screens -
  • Serverside form validation +
  • Date of birth validation
  • Data team update -
  • Guided entry - changes in user behaviour - -
  • Automating Akamai +
  • 111 online digital uptake rate
@@ -523,7 +515,7 @@

4th May 2021

- + View on YouTube diff --git a/111online/show-and-tells/15/index.html b/111online/show-and-tells/15/index.html index c3de013..fcc5341 100644 --- a/111online/show-and-tells/15/index.html +++ b/111online/show-and-tells/15/index.html @@ -279,23 +279,27 @@

111 online Show and tells

-
+
-

20th April 2021

+

4th May 2021

    -
  • AZ vaccine side effects +
  • EDS ITK & go -
  • Splitting up age / sex page +
  • Pathways release v25 -
  • ED booking for Dx92 +
  • Serverside form validation -
  • ESB Improvements +
  • Data team update + +
  • Guided entry - changes in user behaviour + +
  • Automating Akamai
@@ -309,7 +313,7 @@

20th April 2021

- + View on YouTube @@ -327,25 +331,23 @@

20th April 2021

-
+
-

23rd March 2021

+

20th April 2021

    -
  • Guided entry build - -
  • Guided entry user research +
  • AZ vaccine side effects -
  • Pulse oximetry user research +
  • Splitting up age / sex page -
  • Vaccination side effects +
  • ED booking for Dx92 -
  • 111 online roadmap +
  • ESB Improvements
@@ -359,7 +361,7 @@

23rd March 2021

- + View on YouTube @@ -377,25 +379,25 @@

23rd March 2021

-
+
-

9th March 2021

+

23rd March 2021

    -
  • ED streaming user research +
  • Guided entry build -
  • On-page feedback +
  • Guided entry user research -
  • Mental health additional help +
  • Pulse oximetry user research -
  • Data +
  • Vaccination side effects -
  • ED booking report +
  • 111 online roadmap
@@ -409,7 +411,7 @@

9th March 2021

- + View on YouTube @@ -427,19 +429,25 @@

9th March 2021

-
+
-

111 user forum - 22nd February 2021 (Afternoon)

+

9th March 2021

    -
  • Data and reporting +
  • ED streaming user research -
  • Booking an arrival time - user research insights +
  • On-page feedback + +
  • Mental health additional help + +
  • Data + +
  • ED booking report
@@ -453,7 +461,7 @@

111 user forum - 22nd February 2021 (Afternoon)

- + View on YouTube @@ -471,19 +479,19 @@

111 user forum - 22nd February 2021 (Afternoon)

-
+
-

111 user forum - 22nd February 2021 (Morning)

+

111 user forum - 22nd February 2021 (Afternoon)

    -
  • 111 online product updates +
  • Data and reporting -
  • 111 online roadmapping workshop +
  • Booking an arrival time - user research insights
@@ -497,7 +505,7 @@

111 user forum - 22nd February 2021 (Morning)

- + View on YouTube diff --git a/111online/show-and-tells/16/index.html b/111online/show-and-tells/16/index.html index e863d24..b76d2f8 100644 --- a/111online/show-and-tells/16/index.html +++ b/111online/show-and-tells/16/index.html @@ -279,25 +279,19 @@

111 online Show and tells

-
+
-

9th February 2021

+

111 user forum - 22nd February 2021 (Morning)

    -
  • Guided entry - -
  • New resources microsite - -
  • Enabling booking for Dx94 - -
  • A&E Microsurvey results +
  • 111 online product updates -
  • Mental Health crisis A&E outcome user research +
  • 111 online roadmapping workshop
@@ -311,7 +305,7 @@

9th February 2021

- + View on YouTube @@ -329,23 +323,25 @@

9th February 2021

-
+
-

26th January 2021

+

9th February 2021

    -
  • Data - build ED-booking report +
  • Guided entry -
  • Data - Work with pathways teams on transferring EDS data into IDT +
  • New resources microsite -
  • Implementation - Table and map of ED validation +
  • Enabling booking for Dx94 -
  • Implementation - ED booking site numbers +
  • A&E Microsurvey results + +
  • Mental Health crisis A&E outcome user research
@@ -359,7 +355,7 @@

26th January 2021

- + View on YouTube @@ -377,25 +373,23 @@

26th January 2021

-
+
-

12th January 2021

+

26th January 2021

    -
  • Show and tells added to implementation microsite - -
  • Asking about sex at birth +
  • Data - build ED-booking report -
  • Pulse Oximetry +
  • Data - Work with pathways teams on transferring EDS data into IDT -
  • Mental health crisis outcomes +
  • Implementation - Table and map of ED validation -
  • GP dispositions research +
  • Implementation - ED booking site numbers
@@ -409,7 +403,7 @@

12th January 2021

- + View on YouTube @@ -427,25 +421,25 @@

12th January 2021

-
+
-

15th December 2020

+

12th January 2021

    -
  • Dynamic bookings +
  • Show and tells added to implementation microsite -
  • 111 online resources site +
  • Asking about sex at birth -
  • ED validation screen update +
  • Pulse Oximetry -
  • ED streamer +
  • Mental health crisis outcomes -
  • ED streamer infrastructure +
  • GP dispositions research
@@ -459,7 +453,7 @@

15th December 2020

- + View on YouTube @@ -477,17 +471,25 @@

15th December 2020

-
+
-

1st December 2020

+

15th December 2020

    -
  • ED booking page integration +
  • Dynamic bookings + +
  • 111 online resources site + +
  • ED validation screen update + +
  • ED streamer + +
  • ED streamer infrastructure
@@ -501,7 +503,7 @@

1st December 2020

- + View on YouTube diff --git a/111online/show-and-tells/17/index.html b/111online/show-and-tells/17/index.html index d5811f1..9ed5283 100644 --- a/111online/show-and-tells/17/index.html +++ b/111online/show-and-tells/17/index.html @@ -279,19 +279,17 @@

111 online Show and tells

-
+
-

17th November 2020

+

1st December 2020

    -
  • Pathways updates - -
  • EDS product +
  • ED booking page integration
@@ -305,7 +303,7 @@

17th November 2020

- + View on YouTube @@ -323,19 +321,19 @@

17th November 2020

-
+
-

3rd November 2020

+

17th November 2020

    -
  • ED booking user research wrap-up +
  • Pathways updates -
  • Micro-survey results +
  • EDS product
@@ -349,7 +347,7 @@

3rd November 2020

- + View on YouTube @@ -367,19 +365,19 @@

3rd November 2020

-
+
-

20th October 2020

+

3rd November 2020

    -
  • Dx92 sexual assault +
  • ED booking user research wrap-up -
  • ED booking, round 3 user research +
  • Micro-survey results
@@ -393,7 +391,7 @@

20th October 2020

- + View on YouTube @@ -411,19 +409,19 @@

20th October 2020

-
+
-

6th October 2020

+

20th October 2020

    -
  • ED booking unhappy paths and error pages +
  • Dx92 sexual assault -
  • Show and tell retrospective +
  • ED booking, round 3 user research
@@ -437,7 +435,7 @@

6th October 2020

- + View on YouTube @@ -455,19 +453,19 @@

6th October 2020

-
+
-

22nd September 2020

+

6th October 2020

    -
  • Microsurvey on service display pages +
  • ED booking unhappy paths and error pages -
  • Booking into ED round 3 user research +
  • Show and tell retrospective
@@ -481,7 +479,7 @@

22nd September 2020

- + View on YouTube diff --git a/111online/show-and-tells/18/index.html b/111online/show-and-tells/18/index.html index 6999062..38a81de 100644 --- a/111online/show-and-tells/18/index.html +++ b/111online/show-and-tells/18/index.html @@ -271,6 +271,50 @@

111 online Show and tells

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22nd September 2020

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  • Microsurvey on service display pages + +
  • Booking into ED round 3 user research + +
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diff --git a/111online/show-and-tells/2/index.html b/111online/show-and-tells/2/index.html index 72829a8..d366124 100644 --- a/111online/show-and-tells/2/index.html +++ b/111online/show-and-tells/2/index.html @@ -279,21 +279,29 @@

111 online Show and tells

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23rd July 2024

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6th August 2024

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  • Care advice titles +
  • Callback service closure (primary care) -
  • Frontend changes +
  • Certificate incident -
  • Infrastructure update +
  • Porting location page to nhsuk-frontend + +
  • Data Team - NHS App Usage + +
  • Data Team - Publication update + +
  • Distance Selling Pharmacies:​ stakeholder engagement research + +
  • Implementation Team - Mental Health service profling
@@ -307,7 +315,7 @@

23rd July 2024

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23rd July 2024

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9th July 2024

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23rd July 2024

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  • BaRS v1.0.1 - -
  • Application state management - -
  • Displaying closed pharmacies +
  • Care advice titles -
  • Graphic design for accessibility +
  • Frontend changes -
  • Update on KPI trends +
  • Infrastructure update
@@ -357,7 +361,7 @@

9th July 2024

- + View on YouTube @@ -375,21 +379,25 @@

9th July 2024

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25th June 2024

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9th July 2024

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  • Pathways release 43 +
  • BaRS v1.0.1 -
  • Porting personal details to nhsuk-frontend +
  • Application state management -
  • Data team update +
  • Displaying closed pharmacies + +
  • Graphic design for accessibility + +
  • Update on KPI trends
@@ -403,7 +411,7 @@

25th June 2024

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25th June 2024

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28th May 2024

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25th June 2024

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  • Mental health updates +
  • Pathways release 43 -
  • Data team +
  • Porting personal details to nhsuk-frontend -
  • Implementation team +
  • Data team update
@@ -449,7 +457,7 @@

28th May 2024

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28th May 2024

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14th May 2024

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28th May 2024

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  • Mental health page redesign - -
  • COVID outcomes to primary care - -
  • Categories / search feedback - -
  • Accessibility improvements - -
  • Pathways release 42 +
  • Mental health updates -
  • Logging in to 111 online +
  • Data team -
  • Data team update +
  • Implementation team
@@ -503,7 +503,7 @@

14th May 2024

- + View on YouTube diff --git a/111online/show-and-tells/3/index.html b/111online/show-and-tells/3/index.html index a9d3d64..2f00c20 100644 --- a/111online/show-and-tells/3/index.html +++ b/111online/show-and-tells/3/index.html @@ -279,23 +279,29 @@

111 online Show and tells

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30th April 2024

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14th May 2024

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  • Accessibility report +
  • Mental health page redesign -
  • Frontend roundup +
  • COVID outcomes to primary care -
  • Mental health release 3 +
  • Categories / search feedback -
  • G2 certificates +
  • Accessibility improvements + +
  • Pathways release 42 + +
  • Logging in to 111 online + +
  • Data team update
@@ -309,7 +315,7 @@

30th April 2024

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30th April 2024

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16th April 2024

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30th April 2024

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  • Mental health User Research +
  • Accessibility report -
  • Mental health release 2 +
  • Frontend roundup -
  • Categories feedback mechanism +
  • Mental health release 3 -
  • Implementation team update +
  • G2 certificates
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16th April 2024

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16th April 2024

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19th March 2024

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16th April 2024

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  • Tick bite media +
  • Mental health User Research -
  • Data team update +
  • Mental health release 2 -
  • Mental Health release 2 update (PT8) +
  • Categories feedback mechanism -
  • Profile checker introduction +
  • Implementation team update
@@ -405,7 +411,7 @@

19th March 2024

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19th March 2024

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5th March 2024

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19th March 2024

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  • Loading spinner accessibility - -
  • Frontend roundup +
  • Tick bite media -
  • Service busy alerting +
  • Data team update -
  • Breast diagnostic clinical referral research +
  • Mental Health release 2 update (PT8) -
  • Data team update +
  • Profile checker introduction
@@ -455,7 +459,7 @@

5th March 2024

- + View on YouTube @@ -473,25 +477,23 @@

5th March 2024

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6th February 2024

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5th March 2024

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  • Pharmacy First - -
  • Pathways release 41 +
  • Loading spinner accessibility -
  • Rationale twizzlers +
  • Frontend roundup -
  • Release 2 of redesigned GP outcome pages +
  • Service busy alerting -
  • Survey results pre and post primary care release 1 +
  • Breast diagnostic clinical referral research
  • Data team update @@ -507,7 +509,7 @@

    6th February 2024

    - + View on YouTube diff --git a/111online/show-and-tells/4/index.html b/111online/show-and-tells/4/index.html index c91fe8c..391fa4d 100644 --- a/111online/show-and-tells/4/index.html +++ b/111online/show-and-tells/4/index.html @@ -273,6 +273,58 @@

    111 online Show and tells

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    6th February 2024

    + + + +
      + +
    • Pharmacy First + +
    • Pathways release 41 + +
    • Rationale twizzlers + +
    • Release 2 of redesigned GP outcome pages + +
    • Survey results pre and post primary care release 1 + +
    • Data team update + +
    + + + + + + + + + + + + + View on YouTube + + + +
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    @@ -478,50 +530,6 @@

    28th November 2023

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14th November 2023

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diff --git a/111online/show-and-tells/5/index.html b/111online/show-and-tells/5/index.html index 7444cc3..81ef28e 100644 --- a/111online/show-and-tells/5/index.html +++ b/111online/show-and-tells/5/index.html @@ -279,19 +279,19 @@

111 online Show and tells

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17th October 2023

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14th November 2023

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  • Improve service auditing +
  • Mental health triage with custom advice links -
  • Getting winter ready +
  • Implementation updates
@@ -305,7 +305,7 @@

17th October 2023

- + View on YouTube @@ -323,25 +323,19 @@

17th October 2023

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3rd October 2023

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17th October 2023

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  • Mobile first, NHS App integration - -
  • Analysis of NHS App user surveys - -
  • Redesign of GP outcomes - -
  • Service display +
  • Improve service auditing -
  • Categories data analysis +
  • Getting winter ready
@@ -355,7 +349,7 @@

3rd October 2023

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3rd October 2023

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19th September 2023

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3rd October 2023

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  • Mobile first, NHS App integration -
  • Pathways release 39 +
  • Analysis of NHS App user surveys -
  • Custom feedback advice for trigger words +
  • Redesign of GP outcomes -
  • Mental health user research +
  • Service display -
  • 7 days illness / injury +
  • Categories data analysis
@@ -405,7 +399,7 @@

19th September 2023

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19th September 2023

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25th July 2023

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19th September 2023

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  • Sick and vomit changes +
  • New user testing -
  • Exploring the value of restricted services +
  • Pathways release 39 -
  • Adding more photos of skin conditions +
  • Custom feedback advice for trigger words -
  • Implementation - DoS services returned distance +
  • Mental health user research -
  • Implementation - TPP bookings +
  • 7 days illness / injury
@@ -455,7 +449,7 @@

25th July 2023

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25th July 2023

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11th July 2023

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25th July 2023

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  • Pathways release 37 +
  • Sick and vomit changes -
  • Categories first iterations +
  • Exploring the value of restricted services -
  • Road distance user impact +
  • Adding more photos of skin conditions -
  • Data team update +
  • Implementation - DoS services returned distance -
  • CPCS minor illness report +
  • Implementation - TPP bookings
@@ -507,7 +499,7 @@

11th July 2023

- + View on YouTube diff --git a/111online/show-and-tells/6/index.html b/111online/show-and-tells/6/index.html index 0eecbf2..e4c94c7 100644 --- a/111online/show-and-tells/6/index.html +++ b/111online/show-and-tells/6/index.html @@ -279,21 +279,27 @@

111 online Show and tells

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27th June 2023

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11th July 2023

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  • NHS Login authenticated user journey +
  • Mental health journey improvements -
  • Summary of UR participant demographics +
  • Pathways release 37 -
  • Data portal user guidance +
  • Categories first iterations + +
  • Road distance user impact + +
  • Data team update + +
  • CPCS minor illness report
@@ -307,7 +313,7 @@

27th June 2023

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27th June 2023

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13th June 2023

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27th June 2023

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  • 111 IVR redesign +
  • NHS Login authenticated user journey -
  • NHS App traffic +
  • Summary of UR participant demographics -
  • Data portal updates +
  • Data portal user guidance
@@ -353,7 +359,7 @@

13th June 2023

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13th June 2023

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30th May 2023

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13th June 2023

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  • Care advice from NHS.UK +
  • 111 IVR redesign + +
  • NHS App traffic
  • Data portal updates @@ -397,7 +405,7 @@

    30th May 2023

    - + View on YouTube @@ -415,23 +423,19 @@

    30th May 2023

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    -

    16th May 2023

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    30th May 2023

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    • Mobile first initiative - -
    • AKS progress update - -
    • Data team update +
    • Care advice from NHS.UK -
    • Implementation team update +
    • Data portal updates
    @@ -445,7 +449,7 @@

    16th May 2023

    - + View on YouTube @@ -463,21 +467,23 @@

    16th May 2023

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    +
    -

    2nd May 2023

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    16th May 2023

      -
    • Pathways release 35 and 36 +
    • Mobile first initiative + +
    • AKS progress update -
    • PDS API implementation +
    • Data team update -
    • Under 5s discovery +
    • Implementation team update
    @@ -491,7 +497,7 @@

    2nd May 2023

    - + View on YouTube diff --git a/111online/show-and-tells/7/index.html b/111online/show-and-tells/7/index.html index b0e6e45..1879ed1 100644 --- a/111online/show-and-tells/7/index.html +++ b/111online/show-and-tells/7/index.html @@ -279,25 +279,21 @@

    111 online Show and tells

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    -

    18th April 2023

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    2nd May 2023

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    • Adding clarity to the categories / search pages - -
    • Infrastructure cost reduction - -
    • March KPIs +
    • Pathways release 35 and 36 -
    • Under 5s Emergency Prescription data +
    • PDS API implementation -
    • Data publication +
    • Under 5s discovery
    @@ -311,7 +307,7 @@

    18th April 2023

    - + View on YouTube @@ -329,23 +325,25 @@

    18th April 2023

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    -

    21st March 2023

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    18th April 2023

      -
    • Placefinder improvements +
    • Adding clarity to the categories / search pages -
    • Emergency prescriptions for under 5s +
    • Infrastructure cost reduction -
    • Improving the self-care disposition +
    • March KPIs -
    • Improving questions about analgesia for dental pain +
    • Under 5s Emergency Prescription data + +
    • Data publication
    @@ -359,7 +357,7 @@

    21st March 2023

    - + View on YouTube @@ -377,17 +375,23 @@

    21st March 2023

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    -

    7th March 2023

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    21st March 2023

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    • February 2023 stats +
    • Placefinder improvements + +
    • Emergency prescriptions for under 5s + +
    • Improving the self-care disposition + +
    • Improving questions about analgesia for dental pain
    @@ -401,7 +405,7 @@

    7th March 2023

    - + View on YouTube @@ -419,23 +423,17 @@

    7th March 2023

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    -

    21st February 2023

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    7th March 2023

      -
    • 999 outcomes - iterating on the designs - -
    • 999 outcomes - splitting up codebase and moving to microsite - -
    • Implementation - testing prerequisites - -
    • Data - Updates to the menopause pathway +
    • February 2023 stats
    @@ -449,7 +447,7 @@

    21st February 2023

    - + View on YouTube @@ -467,23 +465,23 @@

    21st February 2023

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    -

    7th February 2023

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    21st February 2023

      -
    • Sudden confusion triage +
    • 999 outcomes - iterating on the designs -
    • Dental analgesia triage +
    • 999 outcomes - splitting up codebase and moving to microsite -
    • Blood pressure journey +
    • Implementation - testing prerequisites -
    • Data - Volumes and metrics +
    • Data - Updates to the menopause pathway
    @@ -497,7 +495,7 @@

    7th February 2023

    - + View on YouTube diff --git a/111online/show-and-tells/8/index.html b/111online/show-and-tells/8/index.html index b90d30a..8c307de 100644 --- a/111online/show-and-tells/8/index.html +++ b/111online/show-and-tells/8/index.html @@ -279,19 +279,23 @@

    111 online Show and tells

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    -

    24th January 2023

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    7th February 2023

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    • Automated accessibility checks +
    • Sudden confusion triage -
    • BaRS Live Beta +
    • Dental analgesia triage + +
    • Blood pressure journey + +
    • Data - Volumes and metrics
    @@ -305,7 +309,7 @@

    24th January 2023

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    24th January 2023

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    -

    10th January 2023

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    24th January 2023

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    • Improving the health check - -
    • Media for meningitis +
    • Automated accessibility checks -
    • Winter usage trends +
    • BaRS Live Beta
    @@ -351,7 +353,7 @@

    10th January 2023

    - + View on YouTube @@ -369,31 +371,21 @@

    10th January 2023

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    -

    29th November 2022

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    10th January 2023

      -
    • Time to get funky - -
    • Separating the proxy - -
    • Browser compatibility - -
    • Blood pressure nhs.uk link - -
    • Homepage ‘how 111 online works’ content tweak - -
    • Emergency Prescription service for under 5s on 111 online +
    • Improving the health check -
    • Urgent treatment centres user research +
    • Media for meningitis -
    • Implementation Update +
    • Winter usage trends
    @@ -407,7 +399,7 @@

    29th November 2022

    - + View on YouTube @@ -425,25 +417,31 @@

    29th November 2022

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    -

    15th November 2022

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    29th November 2022

      -
    • Improve menopause journey +
    • Time to get funky -
    • Categories design iterations +
    • Separating the proxy -
    • Emergency prescription call back improvements +
    • Browser compatibility -
    • New 111 online start page +
    • Blood pressure nhs.uk link -
    • Implementation - Pre Winter 111 Communications campaign review +
    • Homepage ‘how 111 online works’ content tweak + +
    • Emergency Prescription service for under 5s on 111 online + +
    • Urgent treatment centres user research + +
    • Implementation Update
    @@ -457,7 +455,7 @@

    15th November 2022

    - + View on YouTube @@ -475,19 +473,25 @@

    15th November 2022

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    +
    -

    1st November 2022

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    15th November 2022

      -
    • Loading spinners accessibility +
    • Improve menopause journey -
    • Other accessibility improvements +
    • Categories design iterations + +
    • Emergency prescription call back improvements + +
    • New 111 online start page + +
    • Implementation - Pre Winter 111 Communications campaign review
    @@ -501,7 +505,7 @@

    1st November 2022

    - + View on YouTube diff --git a/111online/show-and-tells/9/index.html b/111online/show-and-tells/9/index.html index 8eecb9c..5920542 100644 --- a/111online/show-and-tells/9/index.html +++ b/111online/show-and-tells/9/index.html @@ -279,25 +279,19 @@

    111 online Show and tells

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    -

    18th October 2022

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    1st November 2022

      -
    • Improving menopause journey - -
    • Images for shin and flank - -
    • Finding the right pathway - -
    • Online chat notifications +
    • Loading spinners accessibility -
    • CPCS minor injuries report +
    • Other accessibility improvements
    @@ -311,7 +305,7 @@

    18th October 2022

    - + View on YouTube @@ -329,17 +323,25 @@

    18th October 2022

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    -

    4th October 2022

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    18th October 2022

      -
    • Pathways release 33 +
    • Improving menopause journey + +
    • Images for shin and flank + +
    • Finding the right pathway + +
    • Online chat notifications + +
    • CPCS minor injuries report
    @@ -353,7 +355,7 @@

    4th October 2022

    - + View on YouTube @@ -371,23 +373,17 @@

    4th October 2022

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    -

    20th September 2022

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    4th October 2022

      -
    • Blood pressure pathway updates - -
    • Notifying providers of chat requests - -
    • Improve location "error" pages - -
    • Revisiting guided entry and homepage design +
    • Pathways release 33
    @@ -401,7 +397,7 @@

    20th September 2022

    - + View on YouTube @@ -419,27 +415,23 @@

    20th September 2022

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    -

    9th August 2022

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    20th September 2022

      -
    • CPCS update - -
    • Sex at birth design and research - -
    • Pathways release 32 +
    • Blood pressure pathway updates -
    • Bug fix roundup +
    • Notifying providers of chat requests -
    • Content amends +
    • Improve location "error" pages -
    • Implementation - approved lists review +
    • Revisiting guided entry and homepage design
    @@ -453,7 +445,7 @@

    9th August 2022

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    9th August 2022

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    -

    12th July 2022

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    9th August 2022

      -
    • Review and Test DoS service returns +
    • CPCS update + +
    • Sex at birth design and research -
    • Porting homepage and module zero page to nhsuk-frontend +
    • Pathways release 32 + +
    • Bug fix roundup + +
    • Content amends + +
    • Implementation - approved lists review
    @@ -497,7 +497,7 @@

    12th July 2022

    - + View on YouTube diff --git a/111online/show-and-tells/index.html b/111online/show-and-tells/index.html index f6ed742..589ff5d 100644 --- a/111online/show-and-tells/index.html +++ b/111online/show-and-tells/index.html @@ -277,23 +277,23 @@

    111 online Show and tells

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    -

    10th December 2024

    +

    7th January 2025

      -
    • Emergency Prescription – Dr Christine Yu & Beth Mindel-Holmes​ +
    • Emergency prescription build walkthrough – James Tiffen​ -
    • Emergency Treatment Outcome Migration – Roy Marler +
    • First look at new EP questions – Beth Mindel-Holmes​ -
    • Data Linkage – Simin Liu +
    • December Activity – Beth Mindel-Holmes​ -
    • 2024 Yearly Recap – Steve Bellerby +
    • Services Presented report – Beth Mindel-Holmes​
    @@ -307,7 +307,7 @@

    10th December 2024

    - + View on YouTube @@ -325,19 +325,23 @@

    10th December 2024

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    +
    -

    26th November 2024

    +

    10th December 2024

      -
    • Breast diagnostics UR insights & journey flow – Emily McNamara & Lauren McAllister +
    • Emergency Prescription – Dr Christine Yu & Beth Mindel-Holmes​ -
    • Akamai changes to reduce spam - Pete Neville +
    • Emergency Treatment Outcome Migration – Roy Marler + +
    • Data Linkage – Simin Liu + +
    • 2024 Yearly Recap – Steve Bellerby
    @@ -351,7 +355,7 @@

    26th November 2024

    - + View on YouTube @@ -369,23 +373,19 @@

    26th November 2024

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    -

    12th November 2024

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    26th November 2024

      -
    • Under 25s discovery UR – Emily McNamara - -
    • DSP go live - Patrick Hughes - -
    • Tech approach for breast diagnostic additional questions – James Tiffen +
    • Breast diagnostics UR insights & journey flow – Emily McNamara & Lauren McAllister -
    • Data Team - Drop in 999 reduction - Dan Gadd +
    • Akamai changes to reduce spam - Pete Neville
    @@ -399,7 +399,7 @@

    12th November 2024

    - + View on YouTube @@ -417,23 +417,23 @@

    12th November 2024

    -
    +
    -

    29th October 2024

    +

    12th November 2024

      -
    • Breast Diagnostic Clinic: round 3 User Research - Emily McNamara & Hannah Zahira +
    • Under 25s discovery UR – Emily McNamara -
    • ​Design review of 111 online outcome page patterns – Nancy Halladay +
    • DSP go live - Patrick Hughes -
    • ​Update on the Data Portal Issue – Elliot Gross​ +
    • Tech approach for breast diagnostic additional questions – James Tiffen -
    • ​Update on KPIs – Daniel Gadd +
    • Data Team - Drop in 999 reduction - Dan Gadd
    @@ -447,7 +447,7 @@

    29th October 2024

    - + View on YouTube @@ -465,25 +465,23 @@

    29th October 2024

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    -

    15th October 2024

    +

    29th October 2024

      -
    • ​Product roadmap update – Steve Bellerby​ - -
    • ​DoS Profile Checker – Jag Nahl​ +
    • Breast Diagnostic Clinic: round 3 User Research - Emily McNamara & Hannah Zahira -
    • ​Making it easier to design in code – Paul Smith ​ +
    • ​Design review of 111 online outcome page patterns – Nancy Halladay -
    • ​Distance selling pharmacy readiness – Patrick Hughes +
    • ​Update on the Data Portal Issue – Elliot Gross​ -
    • ​Data Team - National Completion Rate Update - Beth Mindel-Holmes +
    • ​Update on KPIs – Daniel Gadd
    @@ -497,7 +495,7 @@

    15th October 2024

    - + View on YouTube