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UX for initial fee is terrible #138
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The official release of phoenixd requires a manual acknowledgment from the user at first startup, with a clear warning that the fee credit is non refundable:
20k sat is the cost of purchasing 2M sat liquidity. NB: This issue tracker is only for technical issues related to phoenixd. Please do not open issues for support requests or questions about phoenixd: use Github discussions instead (https://github.com/ACINQ/phoenixd/discussions). |
@pm47 thanks for the response!
Yes, but the warning does not say what the fee will be. The user is thinking, "okay, I can buy a little bit of inbound liquidity for the cost of a mining fee + a bit, maybe like $5, that sounds fine." $23 is a lot more than most users are probably assuming the initial fee will cost.
Great, where does anything says this? I'm glad that you're able to put this here, in the response to an issue, but it really should go somewhere in the warning that you referred to above, or maybe in the logs, or somewhere! There is no obvious way to discover what this fee will be, aside from simply trial and error. Again, this is an awful UX.
This is not a "support request" or a "question about phoenixd". It is a bug report. The fact that nowhere in the warnings, docs, or logs, is there an easy way to discover what the initial fee will be before paying it, and the fact that there is no way to avoid paying less than $23 to use phoenixd at all, is a software bug in phoenixd, or at least a documentation bug. |
The doc is here: https://phoenix.acinq.co/server/auto-liquidity. It shows the default value and features two examples with the same default value: ExamplesWith the default settings (2m sat auto-liquidity), and assuming that current mining fees are 10k sat, the total fee for a Continuous stream of tiny 100 sat incoming payments
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Okay, thanks! I did not see that document. I think maybe the easiest way to resolve this issue would be to simply link to this document in the warning about auto liquidity. Something like "The initial fee to use phoenixd can be quite significant. Please see this doc for help estimating what yours will be: https://phoenix.acinq.co/server/auto-liquidity" |
Also, allowing the user choose a value between 0sat and 2Msat seems like it could improve the UX a lot as well. |
A slightly better UX would be to add a log entry whenever phoenixd receives an invoice. "Received sats sent to feeCredit as we still don't have enough to open a channel. Add 19,245 sats more to trigger a channel open". |
That seems reasonable |
It appears that the fee for opening a channel is 23566 sat? That's more than US$23!
2025-01-27 19:20:16 purchased inbound liquidity: 2053416 sat (totalFee=23566 sat feePaidFromBalance=0 sat feePaidFromFeeCredit=0 sat feeRemaining=23566 sat purchaseType=fromfuturehtlc)
Please inform users somewhere how many sats they're going to need to send before a channel is opened, or lower the fee.
The current UX is dreadful; the user just has to keep depositing money until a channel is finally opened, and there's no way to withdraw their money until they've deposited this unknown quantity.
The only solution is just to keep adding more and more money. Then suddenly $23 disappears!
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