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[MilanKaur-01]

Please provide us with the following information:

This issue is for a: (mark with an x)

- [ ] bug report -> please search issues before submitting
- [ ] feature request
- [ ] documentation issue or request
- [ ] regression (a behavior that used to work and stopped in a new release)

Minimal steps to reproduce

Any log messages given by the failure

Expected/desired behavior

OS and Version?

Windows 7, 8 or 10. Linux (which distribution). macOS (Yosemite? El Capitan? Sierra?)

Versions

Mention any other details that might be useful

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[deshneni-akhil]

Hey, I have configured the setup using local environment, after asking the bot to give me a callback I have to provide the number in E.164 format.

The bot does call the user, however there is no IVR as shown in the video and further I was not able to see the chat thread in Agent UI.

Anyone else come across these issues? how do we mitigate this error? If you need any further information let me know

It would be great If ACS team can do a video on setting up the project and showing the demo from there.