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Describe the bug
I attempted to add a sample in the Submitter Portal and selected an alias that was not unique (e.g., Alias 3). I completed the entire form, including all required and optional information. However, upon pressing the ADD button, I received a message indicating that Alias 3 is not unique, and the system rejected my submission. Unfortunately, all the other information I had entered was also lost. This situation can be quite frustrating for users.
To Reproduce
Steps to reproduce the behavior:
Go to 'Samples"
Click on ' Add sample'
Enter first a not unique Alias (such as Alias 3)
Enter the information in the different parts of the form.
Press ADD
The form disappears
A red window pops up informing you that Alias 3 is not unique
Expected behavior
I expected to receive a pop-up window indicating that there was an issue with the alias name. However, I was surprised that the entire form disappeared, requiring me to re-enter all the information I had previously provided.
Screenshots
Environment (please complete the following information):
OS: Windows 10 Enterprise
Browser (incl. version): Google Chrome Version 129.0.6668.70 (Official Build) (32-bit)
Version: 10 Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered:
elisavettorstensson
changed the title
User Frustration: Alias Error Leads to Loss of All Form Data in Submitter Portal
Alias Error Leads to Loss of All Form Data in Submitter Portal
Oct 7, 2024
elisavettorstensson
changed the title
Alias Error Leads to Loss of All Form Data in Submitter Portal
Sample alias error leads to loss of all form data in submitter portal
Oct 7, 2024
FEGA node
Sweden
Affected portal
Submitter Portal (Test enviroment)
Describe the bug
I attempted to add a sample in the Submitter Portal and selected an alias that was not unique (e.g., Alias 3). I completed the entire form, including all required and optional information. However, upon pressing the ADD button, I received a message indicating that Alias 3 is not unique, and the system rejected my submission. Unfortunately, all the other information I had entered was also lost. This situation can be quite frustrating for users.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
I expected to receive a pop-up window indicating that there was an issue with the alias name. However, I was surprised that the entire form disappeared, requiring me to re-enter all the information I had previously provided.
Screenshots
Environment (please complete the following information):
Additional context
Add any other context about the problem here.
The text was updated successfully, but these errors were encountered: