| description |
|---|
This section serves as a checklist for assessing quality of a service by following the points in this guide |
Continuously improve services to meet the needs of users.
Build services that are usable and equitable for all.
Create user-friendly services that build trust.
- Use simple language
- Reuse existing styles and patterns
- Provide a joined-up experience
- Share design decisions
Making decisions based on needs.