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IPCC Atlas regional observations not producing time series #79

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mikeIPCC opened this issue Jan 7, 2022 · 8 comments
Open

IPCC Atlas regional observations not producing time series #79

mikeIPCC opened this issue Jan 7, 2022 · 8 comments
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IA Problem reporting for the Interactive Atlas (http://interactive-atlas.ipcc.ch) problem Application malfunctioning and other technical issues not affecting the final products

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@mikeIPCC
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mikeIPCC commented Jan 7, 2022

**On IPCC Atlas regional time series are not being produced for any observational data-- been happening for a few days->

To Reproduce**

To Reproduce

Write below the steps to reproduce the problem:

choose any observational data set for regional
2.
3.

provides map but not time series

Screenshots

Desktop (please complete the following information):

  • OS: [e.g. Mac 10.14.6]
  • Browser [firefox]
  • Version [e.g. 95.0.2]

Additional context

@mikeIPCC mikeIPCC added the errata Report post-publication problems label Jan 7, 2022
@jesusff jesusff added problem Application malfunctioning and other technical issues not affecting the final products and removed errata Report post-publication problems labels Jan 7, 2022
@jesusff
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jesusff commented Jan 7, 2022

Thank you for reporting. I'm not able to reproduce the problem. Could you add some more detail to the steps to reproduce? A particular combination that fails?

These are e.g. the CRU TS observations over the mediterranean region:
image

@mikeIPCC
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mikeIPCC commented Jan 7, 2022 via email

@jesusff
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jesusff commented Jan 7, 2022

Hi Mike,

I'm afraid we cannot reproduce the problem. Could you provide a permalink and details of versions of your browser / system?

You can get a permalink in the share section:
image

Thank you!

@mikeIPCC
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mikeIPCC commented Jan 7, 2022 via email

@jesusff
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jesusff commented Jan 7, 2022

I'm afraid email attachments don't make it through to github. Could you just paste the URL of the permalink in the body of the message? (permalinks are generated every time you ask for one, even if you did not change any option. No worries, any one of them will do)

@mikeIPCC
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mikeIPCC commented Jan 7, 2022 via email

@jesusff
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jesusff commented Jan 10, 2022

Thank you. Now I think I see what you mean. Following the permalink, I arrive at the ERA5 temperature time series over NEU. So it works for me. However, from there, if I select other observational data bases (e.g. CRU TS) a message indicating "Something went wrong" appears.
The problem is temporarily solved by reloading and cleaning the cache (Ctrl-F5 in Chrome), but we are looking into it to find out the error. Thanks for reporting!

@mikeIPCC
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mikeIPCC commented Jan 10, 2022 via email

@gutierjm gutierjm added the IA Problem reporting for the Interactive Atlas (http://interactive-atlas.ipcc.ch) label Jan 27, 2022
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Labels
IA Problem reporting for the Interactive Atlas (http://interactive-atlas.ipcc.ch) problem Application malfunctioning and other technical issues not affecting the final products
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