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Realsense D435i Unable to capture infrared at 60 fps on USB 3.2 connection #13719

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zumpchke opened this issue Jan 28, 2025 · 2 comments
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@zumpchke
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Device 1:
  Name: Intel RealSense D435I
  Serial Number: 026322071754
  Firmware Version: 5.14.0
  USB Connection Type: 3.2

I am unable to capture at 60 fps at 1280 x 720.

Is this a supported mode?

Traceback (most recent call last):
  File "/Users/vanush/repos/pyrealsense2-macosx/test/rs.py", line 15, in <module>
    profile = pipeline.start(config)
              ^^^^^^^^^^^^^^^^^^^^^^
RuntimeError: Couldn't resolve requests
@MartyG-RealSense
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MartyG-RealSense commented Jan 29, 2025

Hi @zumpchke 1280x720 resolution only supports a maximum of 30 FPS. To use 60 FPS, the resolution should be reduced to 848x480.

@MartyG-RealSense
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Hi @zumpchke Do you require further assistance with this case, please? Thanks!

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