Zigbee Unstable. Need help

[arthurperezbessa]

What happened?

Hi! I have a Zigbee network at home that sometimes shows an error message, but the devices work fine.

I installed a similar system in a client of my company and there I have the same messages, but there there are a lot of delays and sometimes commands won't work

I will try to provide the maximum of information that I can

• Coordinator and Router are not close to Wifi devices
• I putted all Wifi on Channel 11 and Zigbee on Channel 11
• I'm using a Extender USB Cable

The biggest issues are with the devices in the Main Bedroom left of this picture

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

No response

Zigbee2MQTT version

2.0.0 commit: unknown

Adapter firmware version

8.0.2 [GA] 115200_sw_flow

Adapter

Itead Sonoff Zigbee 3.0 USB Dongle Plus V2 - EmberZNet - EFR32MG21

Setup

Home Assistant on a Raspberry Pi4

Debug log

[2025-02-06 16:59:59] error: z2m: Publish 'set' 'state' to 'TW Banheiro Esquerdo' failed: 'Error: ZCL command 0xa4c13813ef17e501/1 genOnOff.off({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":42862,"apsFrame":{"profileId":260,"clusterId":6,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":158},"zclSequence":13,"commandIdentifier":11} timed out after 10000ms)'
[2025-02-06 17:00:00] error: z2m: Publish 'set' 'state' to 'Closet 2' failed: 'Error: ZCL command 0xa4c1385c8cdece0f/1 genOnOff.off({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":37343,"apsFrame":{"profileId":260,"clusterId":6,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":167},"zclSequence":6,"commandIdentifier":11} timed out after 10000ms)'
[2025-02-06 17:05:20] error: z2m: Publish 'set' 'brightness' to 'DIMMER 4' failed: 'Error: ZCL command 0xa4c1382d5d12a4c4/1 genLevelCtrl.moveToLevelTuya({"level":1000,"transtime":100}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":13858,"apsFrame":{"profileId":260,"clusterId":8,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":11},"zclSequence":42,"commandIdentifier":11} timed out after 10000ms)'
[2025-02-06 17:05:20] error: z2m: Publish 'set' 'state' to 'DIMMER 3' failed: 'Error: ZCL command 0xa4c138950625e844/1 genOnOff.off({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":10113,"apsFrame":{"profileId":260,"clusterId":6,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":16},"zclSequence":44,"commandIdentifier":11} timed out after 10000ms)'
[2025-02-06 17:05:20] error: z2m: Publish 'set' 'state' to 'MÓDULO 6' failed: 'Error: ZCL command 0xa4c138834593b603/2 genOnOff.off({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":65045,"apsFrame":{"profileId":260,"clusterId":6,"sourceEndpoint":1,"destinationEndpoint":2,"options":4416,"groupId":0,"sequence":19},"zclSequence":47,"commandIdentifier":11} timed out after 10000ms)'
[2025-02-06 17:05:20] error: z2m: Publish 'set' 'state' to 'MÓDULO 7.1' failed: 'Error: ZCL command 0xa4c1382f53379346/1 genOnOff.on({}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":false,"direction":0,"reservedBits":0,"writeUndiv":false}) failed ({"target":36468,"apsFrame":{"profileId":260,"clusterId":6,"sourceEndpoint":1,"destinationEndpoint":1,"options":4416,"groupId":0,"sequence":20},"zclSequence":48,"commandIdentifier":11} timed out after 10000ms)'
[2025-02-06 17:07:47] error: zh:ember: Delivery of BROADCAST failed for '65533'.

Total 33
By device type
Router: 26
End devices: 7
By power source
Mains (single phase): 26
Battery: 6
undefined: 1
By vendor
_TZ3000_a8mhmsol: 8
_TZ3000_785olaiq: 6
_TZ3210_ysfo0wla: 4
_TZ3000_wkai4ga5: 3
_TZ3000_lwthnp7j: 2
_TZ3000_xzercucx: 2
_TZE200_fphxkxue: 2
SONOFF: 1
_TZE204_nvxorhcj: 1
_TZ3000_jjdkhueq: 1
Yale: 1
undefined: 1
_TZ3290_8biqfysp: 1
By model
TS0002: 11
TS0003: 6
TS110E: 4
TS0601: 4
TS0044: 3
TS0004: 2
DONGLE-E_R: 1
NO LOCK PRESENT: 1
TS1201: 1