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[Problem/Bug]: Crash with Microsoft Edge WebView2 Runtime - version 118.0.2088.46 #4110

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ns-sandiyappan opened this issue Oct 30, 2023 · 5 comments
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@ns-sandiyappan
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What happened?

Seeing a crash along with error 0x80010108 while initializing WebView2 Runtime framework (CreateCoreWebView2Controller()).

Version : 118.0.2088.46

Importance

Blocking. My app's basic functions are not working due to this issue.

Runtime Channel

Stable release (WebView2 Runtime)

Runtime Version

118.0.2088.46

SDK Version

1.0.1370.28

Framework

Win32

Operating System

Windows 10

OS Version

No response

Repro steps

It happened in one of our customer's environment.

Regression

Don't know

Last working version (if regression)

No response

@ns-sandiyappan ns-sandiyappan added the bug Something isn't working label Oct 30, 2023
@ns-sandiyappan
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@vbryh-msft
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I see ERROR_ACCESS_DENIED in the cab - may check for permissions for wv2 installation and user data folder.

@ns-sandiyappan
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Could you please provide us more details?
Do you mean the crash has happened due to permission issues? This issue happened intermittently and hence I assume it should not be related to permissions.

@vbryh-msft
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I see that renderer process can not be started - and the last error is permission denied. Is it happening on the same device or different devices - does it recover on the next app restart?

@ns-sandiyappan
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It happened on only one machine. Other users did not see crash but reported an issue while initializing the webview2 controller (CreateCoreWebView2Controller): Web View Controller failed to initialize error: 0x80010108
All users are running WebView2 Runtime version 117+

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