From a79ea75a099bbd0dfe6370a5a4aa7c9e50474ffd Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 13:21:44 -0600 Subject: [PATCH 1/9] Case Study2B Ex 3: Customer trade agreement.md Customer trade agreements --- Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md | 7 +++++++ 1 file changed, 7 insertions(+) create mode 100644 Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md new file mode 100644 index 0000000..04097dd --- /dev/null +++ b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md @@ -0,0 +1,7 @@ +--- +lab: + title: 'Case study 2B Sales and marketing' + module: 'Module 3: Implement and manage supply chain processes ' +--- +Case study 2B Sales and marketing +================================= From 4f648e6692698f71255e9dddaa7ce993742757e6 Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 13:57:13 -0600 Subject: [PATCH 2/9] Create Case Study2B EX 4 Generate and process customer rebates --- Instructions/Labs/Instructions/Labs/Case Study2B EX 4 | 1 + 1 file changed, 1 insertion(+) create mode 100644 Instructions/Labs/Instructions/Labs/Case Study2B EX 4 diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B EX 4 b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4 new file mode 100644 index 0000000..8b13789 --- /dev/null +++ b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4 @@ -0,0 +1 @@ + From 3d9e93a0f8507eb0ae04e1e2f365c27e28544df4 Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 13:57:56 -0600 Subject: [PATCH 3/9] Rename Case Study2B EX 4 to Case Study2B EX 4.md --- .../Instructions/Labs/{Case Study2B EX 4 => Case Study2B EX 4.md} | 0 1 file changed, 0 insertions(+), 0 deletions(-) rename Instructions/Labs/Instructions/Labs/{Case Study2B EX 4 => Case Study2B EX 4.md} (100%) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B EX 4 b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md similarity index 100% rename from Instructions/Labs/Instructions/Labs/Case Study2B EX 4 rename to Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md From 40033c38b9364c63ff21c28c3a6f2bafee78907d Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 13:59:08 -0600 Subject: [PATCH 4/9] Update Case Study2B Ex 3.md Renaming title --- Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md index 04097dd..c256baf 100644 --- a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md +++ b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md @@ -1,6 +1,6 @@ --- lab: - title: 'Case study 2B Sales and marketing' + title: 'Case study 2B Sales and marketing: Customer trade agreements' module: 'Module 3: Implement and manage supply chain processes ' --- Case study 2B Sales and marketing From ec82867bd1831e4294e95c792d9e2e4cfaacbc69 Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 14:00:46 -0600 Subject: [PATCH 5/9] Update Case Study2B EX 4.md Rename title --- Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md | 8 +++++++- 1 file changed, 7 insertions(+), 1 deletion(-) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md index 8b13789..a597b4d 100644 --- a/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md +++ b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md @@ -1 +1,7 @@ - +--- +lab: + title: 'Case study 2B Sales and marketing: Customer rebates' + module: 'Module 3: Implement and manage supply chain processes ' +--- +Case study 2B Sales and marketing +================================= From bbba32d93e9b1558875a03dbeb16c30574f10ce9 Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 16:11:52 -0600 Subject: [PATCH 6/9] Update Case Study2B Ex 3.md Moved Ex3 to new file --- .../Instructions/Labs/Case Study2B Ex 3.md | 60 +++++++++++++++++++ 1 file changed, 60 insertions(+) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md index c256baf..4771549 100644 --- a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md +++ b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md @@ -5,3 +5,63 @@ lab: --- Case study 2B Sales and marketing ================================= + +Exercise \#3 Create a customer trade agreement +---------------------------------------------- + +*Objective: Create a customer trade agreement for specific customers, a specific +item and for a certain date range.* + +The sales managers always try to standardize the sales price list and discounts +(trade agreements) for products. Sometimes they create special price lists and +discounts for special customers. + +The sales manager you are working with decided to create sales price trade +agreement for item A0001 for all retail customers accounts and to set that price +at \$20. she also want to add a validity date for that price. + +In order to record this sales price in the system she will use the trade +agreement journal, so that whenever a sales order is created for item A0001 and +the customer is from the retail accounts group, the price will default to \$20. + +**What would you do to guide her thru this entry?** + +### Create a trade agreement named “Sales price adjustment + +1. Go to **Sales and marketing**, then to **Prices and discounts**, and then to + **Trade agreement journals**. + +2. Select **New**. + +3. Name: Select **S_Price**, **Sales price adjustment**. + +4. Select the **Lines** button to open the journal. + +5. Relation: Select **Price (sales)**. + +6. Account code or Party code type: Select **Group**. + +7. Account selection: Select **03**, **Retail accounts**. + +8. Item code or Product code type: Select **Table**. + +9. Item Relation: Select **A0001, HDMI 6' Cables**. + +10. From: Enter **1**. + +11. Amount in currency: Enter **20.00**. + +12. Change to the **Details** tab. + +13. From date: Select **February 15, 2017**.   + +14. Lead time: Enter **2**. + +15. Select **Validate** \> **Validate all lines**. + +16. Select **OK**. + +17. After successful validation, **post** the journal + +18. Close all pages + From 3916eace54a0e01eac64d35e1073f8b9da6d6c76 Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 16:14:06 -0600 Subject: [PATCH 7/9] Update Case Study2B EX 4.md Moved Ex4 to new file for customer rebates --- .../Instructions/Labs/Case Study2B EX 4.md | 229 ++++++++++++++++++ 1 file changed, 229 insertions(+) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md index a597b4d..1ec5871 100644 --- a/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md +++ b/Instructions/Labs/Instructions/Labs/Case Study2B EX 4.md @@ -5,3 +5,232 @@ lab: --- Case study 2B Sales and marketing ================================= + +Objectives +---------- + +- *Generate rebates and process rebate claims for payment.* + +Exercise \#1 Generate and process customer rebates +---------------------------------------------- + +*Objective: Generate rebates and process rebate claims for payment.* +---------------------------------------------- +Sales manager build better relationships with customers and encourage them to be +loyal to the company\`s products and services by offering them rebates based on +the order volumes or quantities. + +Customers can receive balance deductions, trade spending, invoices deductions, +or get paid directly. + +The sales manager you are working with asked you to show how this works using +existing rebates for item T0020 and process a claim. + +You will have to do the following: + +- Generate and process customer rebates. + +- Generate rebate claims. + +- Process rebate claims. + +- Process rebates for payment. + +### Generate and process customer rebates + +1. In **USMF** navigate to the **Accounts Receivable** \> **Setup** \> **Accounts + receivable parameters** page, select the **Prices** tab and expand the + **Price details** tab, and check that the **Enable price** details option is + set to **Yes**. + +2. Navigate to the **Sales and marketing** \> **Customer rebates** \> **Rebate agreements** + page and select the **customer rebate agreement**: **USMF-000001**. + +3. If the Workflow approval status field is not set to **Approved**, you need + to select **Validation** on the Action pane to approve it. + +4. Review a customer rebate agreement + + - The agreement is for an individual customer, in this example customer + **US-009**. + + - Rebates are given to the customer when they purchase a specific product. In + this case, the product has item number **T0020**. + + - The customer's sales performance, against which the rebate amounts are + estimated, is to be accumulated on a weekly basis.   + + - The setting for **Price taken from** is **Gross**, which means that + line's sales amount on which basis the claim is estimated is not reduced + by the line discount. + + - The **Rebate line break type** field shows the method for calculating + rebates. In this case, the sales target against which the rebates are to + be estimated is set to Quantity. + + - The agreement's lines specify the rebate amount type, the actual rebate + value, and the thresholds. In this example, the customer will qualify + for a rebate of 20 USD per unit sold, if their weekly purchases of the + product fall within 1 to 50 units; and a rebate of 40 USD per unit sold, + if they purchase above 50 units. + +### Generate rebate claims + +1. Navigate to **Sales and marketing \> Sales orders \> All sales orders**. + +2. Select **New**. + +3. In the **Customer account** field, enter or select **US-009**. + +4. Select **OK**. + +5. In the **Item number** field, enter or select **T0020**. + +6. Set **Quantity** to **40**. + +7. Select **Sales order line**. + +8. Select **Price details**. + +9. Expand the **Rebates** section. The Rebates tab lists all the rebate + agreements that are applicable to the current order line and shows the + estimated rebate amount. Note that the displayed amounts are only + indications of what future rebate claims may be. The actual rebate amounts + may be different depending on: the total sales volume achieved by the + customer under a periodic rebate agreement; whether the customer had + returned all or partial quantities; and whether the applicable sales order + was invoiced.   + +10. Close the page. + +11. Select **Save**. + +12. On the Action Pane, select **Invoice**. + +13. Select **Invoice \> Generate \> Invoice**. + +14. Expand the **Parameters** section. + +15. In the **Quantity** field, select **All**. + +16. Select **OK**. + +17. Select **OK**. + +18. Close all pages. + +### Process rebate claims + +The Rebates page acts a workbench in which you can review, approve, and process +rebate claims. You’ll now process the claims that were created as a result of +invoicing a sales order for customer US-009, who is the subject of the rebate +agreement USMF-000001. + +The line represents a rebate claim for 800 USD, which is based on the sales of +40 units of product T0020, calculated at 20 USD per unit. This matches the +conditions of the first quantity break in the rebate agreement. + +The claim is in the **To be calculated** state. This means that it is associated +with an agreement that tracks the customer's sales performance on periodic basis +and it must be re-calculated to account for the total sales volume within the +respective period.   + +1. Navigate to **Sales and marketing \> Customer rebates \> Rebates**. + +2. Select **Cumulate**. + +3. In the **Customer** field, enter or select **US**-**009**. + +4. In the **Start date** field, select today's date. + +5. Select **OK**. + +6. Select **Approve**. + +7. Select **Process**. + +8. In the **Customer** field, enter or select **US-009**. + +9. Select **OK**. + +If you get a message that it cannot create a record in Ledger journal table, it +is because the demo data is out of sync; perform these steps: + +1. Select **Close**. + +2. Reset the number sequence: + + 1. Navigate to **General Ledger \> Ledger setup \> General ledger + parameters**. + + 2. Select **Number sequences** tab. + + 3. Select the hyperlink for **Number sequence code** field for Journal batch + number. + + 4. In the **General** FastTab, change the Next number higher. + + 5. Set **Continuous** to **No**. + + 6. Select **Yes**. + +3. Navigate to **Sales and marketing \> Customer rebates \> Rebates**. + +4. Resume with step 7 of Process rebate claims. + +A message shows that the rebate was processed successfully, and the status of +the claims has been changed to Mark. This means that as a result of a Rebate +accrual journal being posted:   + +- the claims have now been transferred to the temporary customer balance as + deductions;   + +- the Rebate accrual account has been credited to represent the future + liability towards the customer; and   + +- the Rebate expense account has been debited, in recognition of the cost + incurred in connection with the sales. + +### Process rebates for payment + +The Rebate page lists the rebate claims that you have processed in the customer +rebate workbench and that are in status **Mark**. When you create a credit note, +a message appears to inform you that a journal has been posted. + +This is the Accounts receivable consumption journal, as specified in the +Accounts receivable parameters page. This causes the real liability (credit) +amount to be moved to the customer balance. This means that the customer’s +account has been credited, and the Rebate accrual account has been debited.   + +1. Navigate to **Accounts receivable\>Customers\>All customers**. + +2. In the list, find and select **US-009**. + +3. On the Action Pane, select **Collect**. + +4. Select **Settle \> Settle transactions**. + +5. Select **Functions**. + +6. Select **Rebate program**.   + +7. Select **Edit**. Set checkmarks in the **Mark** field for the claims that you + want to include into credit note. + +8. Select **Functions**. + +9. Select **Create credit note**.   + +10. Close the page. + +11. Select **Cancel**. This refreshes the page so that you can see the updates. + +12. On the Action Pane, select **Collect**. + +13. Select **Settle transactions**. Note that a transaction for negative amount, + representing the total rebate amount, without invoice reference has been + added to the customer balance.   + +14. Select **Cancel**. + +15. Close all pages. From 7cf50a17920c94670407b8e14c3005bd48fd598f Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 16:15:39 -0600 Subject: [PATCH 8/9] Update Case Study2B Ex 3.md Update to customer trade agrements --- Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md | 6 ++++++ 1 file changed, 6 insertions(+) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md index 4771549..7cf56ca 100644 --- a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md +++ b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md @@ -6,6 +6,12 @@ lab: Case study 2B Sales and marketing ================================= +Objectives +---------- + +- *Create a customer trade agreement for specific customers, a specific item + and for a certain date range.* + Exercise \#3 Create a customer trade agreement ---------------------------------------------- From e81f186a4c50811a75a0f5af15e38665bf347742 Mon Sep 17 00:00:00 2001 From: Michelle Stallings Date: Mon, 4 Mar 2024 16:16:21 -0600 Subject: [PATCH 9/9] Update Case Study2B Ex 3.md --- Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md index 7cf56ca..3d68256 100644 --- a/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md +++ b/Instructions/Labs/Instructions/Labs/Case Study2B Ex 3.md @@ -12,7 +12,7 @@ Objectives - *Create a customer trade agreement for specific customers, a specific item and for a certain date range.* -Exercise \#3 Create a customer trade agreement +Exercise \#1 Create a customer trade agreement ---------------------------------------------- *Objective: Create a customer trade agreement for specific customers, a specific