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Failure when configuring the Knowledge Base ID during FAQPlus Configure App #81

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hdeanmurray opened this issue Oct 9, 2019 · 5 comments

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@hdeanmurray
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We're getting the following error - "The provided knowledge base ID is not valid". We are copying the 36-digit alphanumeric string and pasting into the field as specified in directions. Any suggestions on troubleshooting this error? Online searches and GitHub provides no love.

Thanks...Dean

KBID

@himsoni85
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The KB ID is supposed to be 32 alphanumeric digits. Please check again under the Settings of the published knowledgebase. It shall be located in this string:
POST /knowledgebases/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/generateAnswer

@scottdmarshall
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Hello, I am running into this issue as well. I am entering the 32 character knowledge base ID and receive the message that the provided knowledge base it not valid. Does anyone have any ideas?
Thanks...Scott

@anthonyrs06
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same issue here for knowledgebase id and teams link

@dupton2000
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experiencing the same problem as well.

@anthonyrs06
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I was able to get this working by adding the Teams and KnowledgeBase values directly to the Table Storage the template spins up for the config app. 1 gotcha - make sure you're using the KB ID of the QnA Service the template provisions and not a different one, learned that the hard way :P

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5 participants