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Having Trouble Embedding Collections? #51

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morehawes opened this issue Dec 24, 2024 · 0 comments
Open

Having Trouble Embedding Collections? #51

morehawes opened this issue Dec 24, 2024 · 0 comments
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bug Something isn't working help wanted Extra attention is needed

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@morehawes
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There have been a number of reports that embedding Collections using the Shortcode (i.e. [Waymark collection_id="1234"]) does not work and instead displays a grey/blank box.

So far I have not been able to replicate this issue and so am yet to find the cause. I am therefore creating this topic in the hope that someone can help diagnose and share their findings.

If you are having issues with embedding Collections with the Shortcode, please try:

  • Are you receiving any Waymark related console errors (with Debug Mode enabled)?

  • Does this still happen with the “Shortcode Method” option set to both "Embed" and "Background" (Settings > Advanced > Collection Options)?

  • Can you identify the conflict by systematically disabling other plugins and switching themes?

  • Are there any Waymark related errors in the PHP error_log file?

Is there anything unusual about your setup that might be causing this issue?

Plea

@morehawes morehawes added bug Something isn't working help wanted Extra attention is needed labels Dec 24, 2024
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Labels
bug Something isn't working help wanted Extra attention is needed
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