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FEATURE - API - The ability to view the custom outcomes of a tree #119

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carwelsh opened this issue Jun 14, 2022 · 0 comments
Open
3 tasks

FEATURE - API - The ability to view the custom outcomes of a tree #119

carwelsh opened this issue Jun 14, 2022 · 0 comments
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guided-answers-api For guided answers API type:feature New feature or request
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@carwelsh
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carwelsh commented Jun 14, 2022

As a user, I want to be able see the default , custom or email outcomes of a guided answer tree when I submit that the guided answer did not solve my problem

Description

When a user submits 'This did not solve my issue' the default, custom or mail to outcomes must be shown to the user. Currently the API does not return what the tree outcomes are on the last node of the tree.

The API needs to return the tree outcome on the last node.

While this information is not provide the default options will display to the user.

Technical Design

The outcomes are not displayed in the tree API e.g custom or mail outcomes.

Screenshot 2022-06-14 at 12 09 21

This is one of the last node of the Fiori Tools guide

https://ga.support.sap.com/dtp/api/nodes/46005

The edges will need to be populated with the custom outcomes if they are available.

Screenshot 2022-06-14 at 12 07 23

Acceptance Criteria

Given the user has stepped through a guided answer with custom outcomes ( mail or custom)
When the user clicks 'This does not solve my issue'
Then the custom outcomes should display to the user.

Notes

Tasks

  • Unit Tests added
  • Test Cases defined
@carwelsh carwelsh added type:feature New feature or request guided-answers-api For guided answers API labels Jun 14, 2022
@carwelsh carwelsh assigned unseen1980 and unassigned unseen1980 Jun 14, 2022
@carwelsh carwelsh changed the title FEATURE- The ability to view the custom outcomes of a tree FEATURE - API - The ability to view the custom outcomes of a tree Jun 16, 2022
@JonWiens JonWiens self-assigned this Aug 2, 2022
@carwelsh carwelsh added this to the CW 46/47 milestone Nov 1, 2022
@carwelsh carwelsh mentioned this issue Mar 23, 2023
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guided-answers-api For guided answers API type:feature New feature or request
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