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As a user, I want to be able see the default , custom or email outcomes of a guided answer tree when I submit that the guided answer did not solve my problem
Description
When a user submits 'This did not solve my issue' the default, custom or mail to outcomes must be shown to the user. Currently the API does not return what the tree outcomes are on the last node of the tree.
The API needs to return the tree outcome on the last node.
While this information is not provide the default options will display to the user.
Technical Design
The outcomes are not displayed in the tree API e.g custom or mail outcomes.
This is one of the last node of the Fiori Tools guide
The edges will need to be populated with the custom outcomes if they are available.
Acceptance Criteria
Given the user has stepped through a guided answer with custom outcomes ( mail or custom)
When the user clicks 'This does not solve my issue'
Then the custom outcomes should display to the user.
Notes
Tasks
Unit Tests added
Test Cases defined
The text was updated successfully, but these errors were encountered:
carwelsh
changed the title
FEATURE- The ability to view the custom outcomes of a tree
FEATURE - API - The ability to view the custom outcomes of a tree
Jun 16, 2022
As a user, I want to be able see the default , custom or email outcomes of a guided answer tree when I submit that the guided answer did not solve my problem
Description
When a user submits 'This did not solve my issue' the default, custom or mail to outcomes must be shown to the user. Currently the API does not return what the tree outcomes are on the last node of the tree.
The API needs to return the tree outcome on the last node.
While this information is not provide the default options will display to the user.
Technical Design
The outcomes are not displayed in the tree API e.g custom or mail outcomes.
This is one of the last node of the Fiori Tools guide
https://ga.support.sap.com/dtp/api/nodes/46005
The edges will need to be populated with the custom outcomes if they are available.
Acceptance Criteria
Given the user has stepped through a guided answer with custom outcomes ( mail or custom)
When the user clicks 'This does not solve my issue'
Then the custom outcomes should display to the user.
Notes
Tasks
The text was updated successfully, but these errors were encountered: