FEATURE - EXT - Integrate with Support Launchpad

[carwelsh]

As a user,
I want my support incident to be populated with any relevant content when I create a support incident from the Guided Answers extension,
so that I can save time on creation of an incident and ensure that valuable information is passed to support

Description

Save time finding component.
Give support information on what Guided Answers content did not solve the users issues.

Relevant Information

• Component
• Product
• Description of issue
• Guided Answer Tree
• Dev space the customer has GA extension open in ( only SBAS)
• Possible pass the archived copy of the project

Technical Design

Contact the support launchpad team to check if any API available.
How to handle SSO?

Acceptance Criteria

GivenWhenThen format (https://martinfowler.com/bliki/GivenWhenThen.html)

Given I have a ...
when I execute ...
then ... will happen.

Notes

Tasks

• Unit Tests added
• Test Cases defined