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[Bug]: Some downloaded items fail to play on Android #3902

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mathiasfoster opened this issue Jan 27, 2025 · 1 comment
Closed

[Bug]: Some downloaded items fail to play on Android #3902

mathiasfoster opened this issue Jan 27, 2025 · 1 comment
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bug Something isn't working

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@mathiasfoster
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What happened?

When I download some items in my library, playback fails with 'Playback failed: source error'. These items stream fine, and only some fail to play when downloaded... others are fine.

Image

What did you expect to happen?

The downloaded file to play without issues.

Steps to reproduce the issue

  1. Open a book
  2. Hit Download and confirm
  3. When complete, hit Play
  4. Experience error

Audiobookshelf version

v2.18.1

How are you running audiobookshelf?

Docker

What OS is your Audiobookshelf server hosted from?

Linux

If the issue is being seen in the UI, what browsers are you seeing the problem on?

None

Logs

Server logs:
2025-01-27 19:54:03.942 INFO [LibraryItemController] User "mathias" requested download for item "{book}"
2025-01-27 19:54:04.305 INFO [LibraryItemController] Downloaded file "{book}"

Additional Notes

This issue is fairly vague, is there any way to get logs from the Android app to troubleshoot further?

@mathiasfoster mathiasfoster added the bug Something isn't working label Jan 27, 2025
@advplyr
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advplyr commented Jan 27, 2025

This should be in the audiobookshelf-app repo because the issue template there asks for your device info.
But we really need the audio files to troubleshoot audio file specific issues.

@advplyr advplyr closed this as not planned Won't fix, can't repro, duplicate, stale Jan 29, 2025
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