Unable to install agent

[JoachimVeulemans]

Agent v.2.0.4
Docker-compose install v.0.13.4

The error I am getting is Get "https://rmmapi.domain/api/v3/installer/": EOF. Installation of mesh central without tactical rmm is working.

Output of check_mesh:

Output installer:

Output chrome on agent:

I have another agent in the same network where the installation succeeds. I can not find a difference between the 2 agents. Would it be possible to add more info why the request failed during the install? Or what could be the issue here?

Many thanks in advance!

[silversword411]

Is there some kind of AV causing problems?

Client in the same network working vs not working should have same DNS, but might want to check that too.

[JoachimVeulemans]

The only antivirus installed is the default Windows, but it seems to be disabled:

[JoachimVeulemans]

@silversword411

I have been debugging some more. It seems that the connection to the server is too slow, and therefore throws a timeout.

Would it be possible to set the time when a timeout (command line argument) should happen, so I can adapt it?
Or would it be possible to add a command line argument where the installer is locally present?

Thanks in advance.

[JoachimVeulemans]

I have adapted the timeout in the NGINX server config. It is working now. Thanks for the help.

[wh1te909]

there actually used to be an optional installer flag you could pass called -localmesh and give it the path to the local meshagent but I removed it when we reworked the mesh installer to dynamically send the exe instead of you having to manually download/upload it from mesh's site lol. I can just add it back, would be good to have I guess.

[wh1te909]

@JoachimVeulemans actually nevermind on my last statement, the optional flag still exists I never removed it: https://github.com/amidaware/rmmagent/blob/959a1bb8c8f061f9279884fcad1d96d12e64fda6/agent/install.go#L170