WebHook in Alert and Automations Policy

[CineThunderCloud]

Hey, I have a problem with the automation and the alerts.

What have I done?

First of all, I set up a WebHook for Signl4 under Settings->Global Settings->WEB HOOKS
I set up a WebHook for Signl4.
https://connect.signl4.com/webhook/mysecret

I created the following request body:
{
“Title": ‘Check failed on {{ agent.hostname }}’,
“Message“: ‘The check ’{{ check.name }}‘ has failed on agent ’{{ agent.hostname }}‘ in site ’{{ agent.client_name }}'.”,
“X-S4-SourceSystem": ‘Tactical RMM’,
“X-S4-Location": ‘{{ agent.location }}’,
“CheckDetails": {
“Name": ‘{{ check.name }}’,
“Status": ‘{{ check.status }}’,
“LastRun": ‘{{ check.last_run }}’,
“Output": ”{{ check.output }}”
},
“AgentDetails": {
“Hostname": ‘{{ agent.hostname }}’,
“site": “{{ agent.site }}”,
“Client": ‘{{ agent.client_name }}’,
“OS": ‘{{ agent.operating_system }}’,
“IPAddress": ”{{ agent.ip_address }}”
}
}

The WebHook also works when I test it.

Then I have under Setting->Alerts Manager
I set up an alert.

I have assigned a name under General Settings.
I set the switch to Enabled.
I left Email From address empty.
I have not added any email and SMS recipients.

In Alert Actions I have set Alert Failure Settings,
I activated the Send a Web Hook checkbox and selected my previously created WebHook.

I did the same for Alert Resolved Settings (the same WebHook for testing)
For Run actions only on, I activated all checkboxes. Agents=on Check=on and Tasks=on

I have not set this in the Agent Overdude Settings.
In the Check Settings I have set the Alert Failure Settings to
Text and Dashboard.

I have left Only email on alert severity empty
Only text an alert severity I have selected informational, warning and error.

For Alert Resolved Settings I have only activated Text.

I have not set this in the Agent Overdude Settings.
In the Check Settings I have set the Alert Failure Settings to
Text and Dashboard.

I have left Only email on alert severity empty
Only text an alert severity I have selected informational, warning and error.

For Alert Resolved Settings I have only activated Text.

I have not set up Automated Task Settings.

Then I created a new policy in the Automation Manager.
In the policy a check that checks drive C:.
I added the alert template to the policy.

I added the automation policy to my agent (my PC).

Now I play a bit with the values of the check to trigger it.
I receive the messages on Telegram. But nothing arrives on Signl4.
For me it looks as if the

Unfortunately, I have no idea what the problem could be.

Could someone help me to solve the problem?

Thank you and best regards

[P6g9YHK6]

if it works on one it should work on the other :/

check your error logs
grep run_url_rest_action /rmm/api/tacticalrmm/tacticalrmm/private/log/trmm_debug.log

[CineThunderCloud]

Thank you for your answer. It works now. I only entered the error threshold in the check. I left the Warning Threshold empty. Now the messages arrive at Signl4. But unfortunately no values of the check are passed to me. I have looked up check.name check.status etc. in models.py.

[P6g9YHK6]

you have extra space in the variables that should not be there

[CineThunderCloud]

I found it, at least for the name of the check. alert.assigned_check.readable_desc
Now one more question. The alert is triggered when I set the error threshold. How can I ensure that an alert is also executed when I enter the warning threshold?