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--- a/docs/ee/sso/sso.md +++ b/docs/ee/sso/sso.md @@ -350,7 +350,6 @@ For those who have no interest in using this feature and want it completely disa === ":material-docker: Docker install" Add `TRMM_DISABLE_SSO=True` to your `.env` file and run ```docker compose down && docker compose up -d ``` - ## How do I activate SSO as a new sponsor? *Ignore the following if you're an existing sponsor upgrading from a version below 0.20.0, as SSO will automatically be activated for you during the upgrade process.* @@ -379,4 +378,15 @@ For those who have no interest in using this feature and want it completely disa docker compose up -d ``` -For any issues with activating SSO, [open a ticket](https://support.amidaware.com). \ No newline at end of file +For any issues with activating SSO, [open a ticket](https://support.amidaware.com). + +## Troubleshooting + +!!!note + SSO errors are usually logged on your providers side. Check there for error messages. + +"There was an error logging into your provider." + +![Error logging into your provider](images/entra_error_loggingin.png) + +The email address exists in the TRMM local users as well as your SSO. Update the local TRMM users email to user@fakesomethingelse.com and then you'll be able to login.