The connection was reset while editing host and service templates

[veskoz]

BUG REPORT INFORMATION

Prerequisites

The opened issue, must be code related. GitHub is not meant for support. Feel free to check the CONTRIBUTING section for more details.

Versions

For the RPM based systems

-- Copy/Paste the result of the following command --

$ rpm -qa | grep centreon | egrep -v "(plugin|pack)" | sort

centreon-22.04.1-8.el7.centos.noarch
centreon-auto-discovery-server-22.04.0-1.el7.centos.noarch
centreon-broker-22.04.0-13.el7.x86_64
centreon-broker-cbd-22.04.0-13.el7.x86_64
centreon-broker-cbmod-22.04.0-13.el7.x86_64
centreon-broker-core-22.04.0-13.el7.x86_64
centreon-broker-storage-22.04.0-13.el7.x86_64
centreon-central-22.04.1-8.el7.centos.noarch
centreon-clib-22.04.0-13.el7.x86_64
centreon-common-22.04.1-8.el7.centos.noarch
centreon-connector-22.04.0-13.el7.x86_64
centreon-connector-perl-22.04.0-13.el7.x86_64
centreon-connector-ssh-22.04.0-13.el7.x86_64
centreon-database-22.04.1-8.el7.centos.noarch
centreon-engine-22.04.0-13.el7.x86_64
centreon-engine-daemon-22.04.0-13.el7.x86_64
centreon-engine-extcommands-22.04.0-13.el7.x86_64
centreon-gorgone-22.04.0-9.el7.centos.noarch
centreon-gorgone-centreon-config-22.04.0-9.el7.centos.noarch
centreon-license-manager-22.04.0-1.el7.centos.noarch
centreon-license-manager-common-22.04.0-1.el7.centos.noarch
centreon-perl-libs-22.04.1-8.el7.centos.noarch
centreon-poller-22.04.1-8.el7.centos.noarch
centreon-pp-manager-22.04.0-2.el7.centos.noarch
centreon-release-22.04-3.el7.centos.noarch
centreon-trap-22.04.1-8.el7.centos.noarch
centreon-web-22.04.1-8.el7.centos.noarch
centreon-widget-engine-status-22.04.0-5.el7.centos.noarch
centreon-widget-global-health-22.04.0-5.el7.centos.noarch
centreon-widget-graph-monitoring-22.04.0-5.el7.centos.noarch
centreon-widget-grid-map-22.04.0-5.el7.centos.noarch
centreon-widget-hostgroup-monitoring-22.04.0-5.el7.centos.noarch
centreon-widget-host-monitoring-22.04.0-5.el7.centos.noarch
centreon-widget-httploader-22.04.0-5.el7.centos.noarch
centreon-widget-live-top10-cpu-usage-22.04.0-5.el7.centos.noarch
centreon-widget-live-top10-memory-usage-22.04.0-5.el7.centos.noarch
centreon-widget-servicegroup-monitoring-22.04.0-5.el7.centos.noarch
centreon-widget-service-monitoring-22.04.0-5.el7.centos.noarch
centreon-widget-single-metric-22.04.0-5.el7.centos.noarch
centreon-widget-tactical-overview-22.04.0-5.el7.centos.noarch

For the deb based systems

-- Copy/Paste the result of the following command --

$ dpkg -l | grep centreon

Operating System

Red Hat Enterprise Linux Server 7.9

Browser used

• Google Chrome
• Firefox
• Internet Explorer IE11
• Safari

Version: --

Additional environment details (AWS, VirtualBox, physical, etc.):

Description

-- Describe the encountered issue --

Steps to Reproduce

Please describe precisely the steps to reproduce the encountered issue.

1. I logged in Centreon
2. I reached the Host Templates or Service Templates page
3. Whichever edit i do it does not get saved, and i get the The connection was reset error page

Describe the received result

The connection was reset

The connection to the server was reset while the page was loading.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Describe the expected result

Edits get saved

Logs

PHP error logs

For version using PHP 7.2 or 7.3 on centOs 8 or PHP 8

tail -f /var/log/php-fpm/centreon-error.log

[04-Aug-2022 10:17:15 Europe/Rome] PHP Warning: Undefined array key "finish" in /usr/share/centreon/GPL_LIB/SmartyCache/compile/ac81e1f21d5b4453f8a41890089d1cc1725bf0e6_0.file.content.tpl.php on line 68
[04-Aug-2022 10:17:15 Europe/Rome] PHP Warning: Attempt to read property "value" on null in /usr/share/centreon/GPL_LIB/SmartyCache/compile/ac81e1f21d5b4453f8a41890089d1cc1725bf0e6_0.file.content.tpl.php on line 68

tail -f /var/log/httpd24/error_log

[Thu Aug 04 09:53:47.425303 2022] [proxy_fcgi:error] [pid 25844] (104)Connection reset by peer: [client 10.8.202.99:32770] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 09:53:47.441115 2022] [proxy_fcgi:error] [pid 26231] (104)Connection reset by peer: [client 10.8.202.99:32794] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 09:53:47.457523 2022] [proxy_fcgi:error] [pid 25815] (104)Connection reset by peer: [client 10.8.202.99:60988] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 09:53:47.472999 2022] [proxy_fcgi:error] [pid 25775] (104)Connection reset by peer: [client 10.8.202.99:32804] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 09:53:47.489304 2022] [proxy_fcgi:error] [pid 25708] (104)Connection reset by peer: [client 10.8.202.99:60996] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 09:53:47.505298 2022] [proxy_fcgi:error] [pid 25706] (104)Connection reset by peer: [client 10.8.202.99:32820] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 09:53:47.537206 2022] [proxy_fcgi:error] [pid 25711] (104)Connection reset by peer: [client 10.8.202.99:32828] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=22
[Thu Aug 04 10:09:42.586799 2022] [proxy_fcgi:error] [pid 25706] (104)Connection reset by peer: [client 10.8.202.98:49483] AH01075: Error dispatching request to : (reading input brigade), referer: http://10.8.100.219/centreon/main.get.php?p=60103&o=c&host_id=2
[Thu Aug 04 10

Additional relevant information (e.g. frequency, ...)