In this section, we provide solutions for the most common issues while executing this mission.
-
Issue: Warning while running SAP BTP Booster - check prerequisites not successful
- Error message: Missing Entitlements: Below are the missing entitlements and entitlements with insufficient quota
- Solution: Make sure you have purchased all required services. See Managing Entitlements and Quotas Using the Cockpit for more details.
-
Issue: Not able to add entitlements to subaccount - plans can not be chosen
- Solution: Make sure you have purchased all required services. See Managing Entitlements and Quotas Using the Cockpit for more details.
-
Issue Cannot find SAP Launchpad service in Service Marketplace
- Solution: Make sure you have clicked save button after you have configured entitlements earlier. Launchpad service tile will only appear in marketplace after entitlements are configured for subaccount.
-
Issue: There is no Home tab visible in SAP Business Application Studio.
- Solution: The Home tab is only visible after SAP Business Application Studio was fully loaded. This might take some time. If you have closed the tab, find the 3 dots in the top-right corner of your screen and choose Open Home in dropdown.
-
Issue: There is no Explorer menu visible on the left site of SAP Business Application Studio.
- Solution: Find your open tabs and double-click on any tab, then the menu will open again.
-
Issue: Check result of mapping virtual to internal system is not reachable.
- Error message: Error during connection attempt, most probably the connection was refused/no application is running on that port
- Solution: Check internal host and port of your connection. If you are using a CAL system, the IP might change after every restart.
-
Issue: SAP BTP HTTP destination check fails - resource not accessible
- Error message: Resource is not accessible in Cloud Connector or backend is not reachable
- Issue: Nothing happens after clicking on the + icon to create new external service.
- Solution: Find menu Service Center on the left side of your screen. There might be a section SAP System expanded, which hides SAP API Business Hub. Click on SAP system to close. Then you can open SAP API Business Hub section.