Starting Convo Error: Loading user data failed: Could not connect.

[vektren]

Hello,
I have set up Convos on Ubuntu Server that runs on Oracle Cloud.
I can access the page through Nginx reverse proxy: https://irc.epicsheep.com.

The page loads with no problem with the error: Loading user data failed: Could not connect. And then it just retries?

To test, I opened all ports on the firewall I have looked for connection files.
I am sure I am just missing something small.

[jhthorsen]

There could be multiple issues:

• Have you made sure that the appropriate environment variables have been set and that nginx sets the correct headers? Please have a look at https://convos.chat/doc/reverse-proxy for more details
• I think some browsers does not want to make a WebSocket connection if you have self-signed certificates. I would suggest using https://letsencrypt.org/ to make sure you have valid certificates.