FAQ

Frequently Asked Questions

Kodi randomly starts to play random items without me doing anything. What's up?
Deactivate the Kodi plugin 'Video Extras'

My Raspberry Pi (or other low-powered device) crashes!
Try lowering the number of threads in the PKC settings under Sync Options. Yes, go down to 1. If that does not help, try reducing 'Maximum items to request from the server at once'. Don't forget to reboot Kodi each time you changed something

My Kodi addon/plugin XYZ does not work!
Try setting up PKC with Direct Paths and try again

PKC and Kodi show all my different movie libraries jumbled together!
Follow this guide to setup homescreen shortcuts in Kodi.

When I startup Kodi, PKC starts to sync many items from my Plex Media Server
This is caused by your PMS scanning and changing your media often. Go to your PMS settings, library. Deactivate Update my library periodically.

Can I use my Kodi MySQL plugin?
No, never. PKC is not and never will be compatible to a MySQL Kodi setup. In fact, PKC in junction with Plex is solving the problem MySQL tries to solve.

Does PKC change anything on my Plex Media Server?
No, PKC never changes anything on your PMS.

What can I do if my 'Web server failed to start'?
You have another service running on the same port on your machine, effectively blocking it. Follow these steps to set the Kodi web server to another port.

What Kodi skin can I use?
Any Kodi skin you want. It is advisable to use one where you can customize homescreen shortcuts to point to video nodes, however, see Video Nodes and Skins

How can I open the movie/episode information screen in a Kodi widget instead of starting playback immediately?
Some skins have added an OnInfo action - depending on the skin you may be able to press info to view the movie details. However, the click action for widgets is always set to play the item (this is a Kodi limitation).

It takes a couple of seconds till my media starts playing. How can I speed up playback?
Use direct paths or direct play.

If I download additional subtitles in Kodi, they are not saved to my media folder
Use direct paths or direct play.