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This space provides the documentation for the Deveel OCM platform, a messaging infrastructure that provides a unified messaging experience, allowing users to send or receive messages through multiple types of messaging channels (eg. SMS, WhatsApp, E-mail, etc.).
Please note that you will find a mix of technical details (eg. how to authenticate the client applications, the format of the messages, how to create a channel, etc.) and conceptual definitions: given the current scarcity of resources, we cannot provide dedicated spaces for the business aspects and the technology aspects, that will eventually be separated.
Note: The platform is currently under development, that reflects in the changeable nature of the documentation provided in these pages
| Concept | Brief |
|---|---|
| Omni-Channel Messaging | Provides the virtual capability of activating any available messaging channel |
| Outbound Messaging | Sending messages from an application to individuals |
| Inbound Messaging | Receiving messages from individuals directed to an application |
| Terminals | End-points of that allows parties (sender and receiver) to communicate |
| Messaging Channels | Means of transportation of messages between parties |