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Pay attention to tension you experience in relation to the organization, investigate the cause and pass on any organizational drivers you discover to the people accountable for the appropriate domain. |
Challenges and opportunities for an organization are revealed by people bringing awareness to the reasons why they experience tension.
Note: In this context, a tension is a personal experience: a symptom of dissonance between an individual’s perception of a situation, and their expectations (or preferences).
To discover drivers, investigate what stimulates tension, and describe what’s happening and what’s needed. Sometimes an inquiry reveals misconceptions and the tension goes away.
