ERROR: No matching distribution found for promptflow

[cetmca]

Hi Team,

I am getting the below error at the build step, did any one else faced this issue ?
Kindly help.

23.81 ERROR: Could not find a version that satisfies the requirement promptflow>=0.2.0 (from versions: none)
23.81 ERROR: No matching distribution found for promptflow>=0.2.0
23.81
23.81 ERROR conda.cli.main_run:execute(125): conda run pip install -r /flow/requirements.txt failed. (See above for error)

#14 33.90 ERROR: Could not find a version that satisfies the requirement promptflow (from versions: none)
#14 33.90 ERROR: No matching distribution found for promptflow
#14 33.90
#14 33.90 ERROR conda.cli.main_run:execute(125): conda run pip install promptflow failed. (See above for error)
#14 33.90
#14 33.90 ERROR conda.cli.main_run:execute(125): conda run conda run -n promptflow-serve pip install promptflow failed. (See above for error)
#14 33.90 Could not fetch URL https://pypi.org/simple/promptflow/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/promptflow/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))) - skipping
#14 33.90 Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))) - skipping

/flow/requirements.txt
promptflow>=0.2.0
promptflow-tools
---PS C:\PromptFlow> docker build --no-cache -t my-image12 . --progress=plain --debug

full error

[ 5/12] RUN conda create -n promptflow-serve python=3.9.16 pip=23.0.1 -q -y && conda run -n promptflow-serve pip install -r /flow/requirements.txt &&
conda run -n promptflow-serve pip install promptflow && conda run -n promptflow-serve pip install keyrings.alt && conda run -n promptflow-serve pip install gunicorn==22.0.0 && conda run -n promptflow-serve pip install 'uvicorn>=0.27.0,<1.0.0' && conda run -n promptflow-serve pip cache purge && conda clean -a -y:
30.20 WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))': /simple/promptflow/
30.20 WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))': /simple/promptflow/
30.20 WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))': /simple/promptflow/
30.20 ERROR: Could not find a version that satisfies the requirement promptflow==1.16.1 (from versions: none)
30.20 ERROR: No matching distribution found for promptflow==1.16.1
30.20
30.20 ERROR conda.cli.main_run:execute(125): conda run pip install -r /flow/requirements.txt failed. (See above for error)
30.20 Could not fetch URL https://pypi.org/simple/promptflow/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/promptflow/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))) - skipping
30.20 Could not fetch URL https://pypi.org/simple/pip/: There was a problem confirming the ssl certificate: HTTPSConnectionPool(host='pypi.org', port=443): Max retries exceeded with url: /simple/pip/ (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1129)'))) - skipping

[Anilalkg]

Added these two lines, used our proxy and was able to pass the docker build

ENV HTTP_PROXY=http://17x.xx.xx.xx0:13xx5
ENV HTTPS_PROXY=http://17x.xx.xx.xx0:13xx5

RUN echo "[global]\ntrusted-host = pypi.org pypi.python.org files.pythonhosted.org\n" > /etc/pip.conf

Note : this will create issue when the docker image starts up in prod.
So to avoid that you need to override ENV HTTP_PROXY/ENV HTTPS_PROXY to empty in the Portal App Service, environment configuration layer

related : #3899

[Anilalkg]

update - the above may not be a correct approach, as it failed for me in the server start up in the portal.
But added the below in the DockerFile worked.

--- --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org

my changes are below

RUN apt-get update && apt-get install -y runit gcc
RUN conda config --set ssl_verify false

create conda environment

RUN conda create -n promptflow-serve python=3.9.16 pip=23.0.1 -q -y &&
conda run -n promptflow-serve
pip install --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org -r /flow/requirements.txt &&
conda run -n promptflow-serve pip install promptflow &&
conda run -n promptflow-serve pip install --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org keyrings.alt &&
conda run -n promptflow-serve pip install --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org gunicorn==22.0.0 &&
conda run -n promptflow-serve pip install --trusted-host pypi.org --trusted-host pypi.python.org --trusted-host files.pythonhosted.org 'uvicorn>=0.27.0,<1.0.0' &&
conda run -n promptflow-serve pip cache purge &&
conda clean -a -y