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[Package Issue]: Cisco.Webex #172331

Closed
2 tasks done
Eddga opened this issue Sep 8, 2024 · 0 comments · Fixed by #172332
Closed
2 tasks done

[Package Issue]: Cisco.Webex #172331

Eddga opened this issue Sep 8, 2024 · 0 comments · Fixed by #172332
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In-PR Issue-Bug It either shouldn't be doing this or needs an investigation. Needs-Triage This work item needs to be triaged by a member of the core team.
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@Eddga
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Eddga commented Sep 8, 2024

Please confirm these before moving forward

  • I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
  • I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

Different install technology.

Brief description of your issue

When trying to upgrade a present Webex installation to a newer version, the installation always fails with the error:

Another version of this application is already installed.
Installer failed with exit code: 1638

In the current yaml files UpgradeBehavior is set to "install". Using "uninstallPrevious" should fix the issue.

Steps to reproduce

winget install Cisco.Webex --version 44.8.0.30404
winget upgrade Cisco.Webex

Actual behavior

Error code when trying to upgrade:

Another version of this application is already installed.
Installer failed with exit code: 1638

Expected behavior

Successful installation of newest version.

Environment

Windows Package Manager v1.8.1911
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.22631.4112
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.23.1911.0

Screenshots and Logs

No response

@Eddga Eddga added the Issue-Bug It either shouldn't be doing this or needs an investigation. label Sep 8, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage This work item needs to be triaged by a member of the core team. label Sep 8, 2024
@denelon denelon added this to the 1.10 Packages milestone Dec 3, 2024
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Labels
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2 participants