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support.html
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---
layout: pagetop-layout
title: Need help with your videoconferencing app? - OpenVidu Support
active: support
top-title: OPENVIDU SUPPORT
top-subtitle: How to get help if you have problems developing OpenVidu based apps
description: OpenVidu's creators and community offer technical support when installing and developing OpenVidu based apps. Contact us if you need help.
custom_css:
- custom-social-layout
---
<!-- Start Get Connected -->
<section style="padding: 90px 0 40px 0">
<div class="container">
<div class="col-md-12 text-center">
<h2 class="section-title">Technical Support</h2>
<p class="subheading">Problems with deployment? Doubts on how to add a feature to your videoconference
service?</p>
</div>
<div class="row text-center">
<div class="col-md-2 col-sm-12 feature-column"></div>
<div class="col-md-4 col-sm-12 feature-column">
<a target="_blank" href="https://openvidu.discourse.group/">
<span class="icon ion-chatboxes size-6x"></span><br>
https://openvidu.discourse.group/</a>
<h3>Public Forum for Help</h3>
<p>If you have problems deploying OpenVidu or implementing your service ask for help in the
forum. If you have any doubt
about how OpenVidu will behave in certain circumstances, ask in the forum. If you want to
suggest a new feature,
present it in the forum.</p>
</div>
<div class="col-md-4 col-sm-12 feature-column">
<a target="_blank" href="https://github.com/OpenVidu/openvidu/issues">
<span class="icon ion-social-github size-6x"></span><br>
https://github.com/OpenVidu/openvidu/issues
</a>
<h3>GitHub Issues for Bugs</h3>
<p>If OpenVidu is not behaving as described in the docs, maybe there is a bug. Please review
bugs opened as issues in
GitHub repository to see if your problem has been reported. If not, create a new issue
including all the information
asked in the template.</p>
</div>
</ul>
</div>
</div>
</section>
<hr>
<!-- Start Contact Form Section -->
<section id="contact" style="padding: 45px 0 80px 0">
<div class="container">
<div class="col-md-12 text-center">
<h2 class="section-title" id="commercial" style="padding-top: 100px; margin-top: -80px">Commercial Support
</h3>
<p class="subheading">OpenVidu team provides commercial support. Contact us for details</p>
</div>
<div class="row text-center">
<div class="col-md-2 col-sm-12 feature-column"></div>
<div class="col-md-4 col-sm-12 feature-column">
<a target="_blank" href="mailto:[email protected]">
<span class="icon ion-email size-6x"></span><br>
</a>
<h3>Contact us</h3>
<p>OpenVidu team provides commercial support to help companies and individuals with OpenVidu. We provide
consultancy, prioritizing bug fixes or new features, custom app development, etc.
</p>
<p>If you have questions about OpenVidu technical capabilities in CE, Pro or Enterprise editions please use the
public forum so others can benefit in shared knowledge.</p>
</div>
<div class="col-md-4 col-sm-12 feature-column">
<a target="_blank" href="mailto:[email protected]">
<span class="icon ion-email size-6x"></span><br>
</a>
<h3>OpenVidu Pro/Enterprise Support</h3>
<p>If you have purchased an OpenVidu commercial license and you have any technical problem, please use the
public forum. In case you have any reason to maintain your issue private, you can write us to the email above.
</p>
</div>
</div>
</div>
</section style="padding: 90px 0 40px 0">