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Inclusion and Accessibility Assessment

Introduction

Your first steps focus on the essentials of creating a welcoming space. This assessment will help you explore basic accessibility and inclusion through practical, achievable goals.

Before You Begin:

  • Take your time to reflect honestly
  • If you're unsure about a question, leave it blank
  • Consider gathering input from different community members
  • Remember: this is a starting point for growth, not a final judgment

Assessment Questionnaire

Category Question None (0) Basic (0.5) Partial (1) Good (2) Strong (5)
Physical Accessibility Q1: How accessible is your main entrance? No accessibility considerations Awareness of needs, planning stage Some accommodations (like a temporary ramp) Permanent ramp, wide doors Automatic doors, multiple access options
Physical Accessibility Q2: Are your internal pathways navigable for all users? Cluttered or narrow pathways Some clear paths but not consistent Main paths clear and wide enough All paths clear, marked, and wide Thoughtfully designed circulation with rest areas
Physical Accessibility Q3: How accessible are your bathroom facilities? Standard facilities only Planning for accessibility Some accessible features One fully accessible bathroom Multiple accessible bathrooms with emergency call system
Physical Accessibility Q4: How well-marked and accessible are emergency exits? No emergency info Standard exits only Clear emergency procedures Accessible exits with clear paths Multiple accessible exits with emergency lighting
Physical Accessibility Q5: How is the lighting throughout your space? Basic lighting only Some areas well-lit Generally adequate lighting Adjustable lighting in most areas Full adjustable lighting with task-specific options
Information and Communication Q6: How clear and accessible is your website information? No website or very basic Basic information available Clear essential information Comprehensive information with some accessibility features Fully accessible website with multiple formats
Information and Communication Q7: How visible and clear is your physical space signage? No signage Basic name/address only Clear external signage External and basic internal wayfinding Comprehensive wayfinding system with multiple formats
Information and Communication Q8: How transparent are your pricing and membership options? No clear pricing Basic price list Published rates with some options Clear pricing with multiple options Comprehensive pricing with accessibility considerations
Information and Communication Q9: How available is your information in multiple formats? Single format only Some alternate formats Multiple basic formats Multiple formats with accessibility Comprehensive accessible format options
Information and Communication Q10: How well displayed is emergency information? No emergency info Basic emergency contacts Clear emergency procedures Comprehensive emergency info Full emergency system with multiple formats
Welcome and Orientation Q11: How do you greet and welcome new visitors? No formal greeting Basic greeting only Consistent welcome process Structured welcome protocol Comprehensive welcome system with accessibility options
Welcome and Orientation Q12: What is your space orientation process? No orientation Basic space tour Structured tour available Comprehensive orientation process Personalized orientation with accessibility options
Welcome and Orientation Q13: How do you explain available resources? No explanation Basic resource list Structured resource overview Comprehensive resource guide Personalized resource matching
Welcome and Orientation Q14: How do you track and follow up with newcomers? No tracking Basic contact list Simple follow-up system Structured follow-up process Comprehensive engagement system
Welcome and Orientation Q15: What welcome materials do you provide? No materials Basic handout Standard welcome packet Comprehensive welcome materials Accessible materials in multiple formats
Basic Safety and Comfort Q16: How prepared are you for first aid emergencies? No first aid Basic first aid kit Accessible first aid station Complete first aid setup Professional medical kit with trained staff
Basic Safety and Comfort Q17: How are safety rules communicated? No posted rules Basic rules posted Clear safety guidelines Comprehensive safety protocol Multi-format accessible safety system
Basic Safety and Comfort Q18: How well maintained are your facilities? Minimal maintenance Basic cleaning Regular maintenance Proactive maintenance system Comprehensive facility management
Basic Safety and Comfort Q19: How do you manage environmental comfort? No controls Basic temperature control Adjustable environment Multiple comfort options Comprehensive comfort management
Basic Safety and Comfort Q20: Do you provide quiet or rest areas? No quiet space Informal quiet area Designated quiet space Dedicated rest area Multiple accessible rest spaces
Initial Inclusion Practices Q21: How do you handle bathroom accessibility? Gendered only One neutral option Multiple neutral options Accessible neutral options Comprehensive inclusive facilities
Initial Inclusion Practices Q22: How diverse are your promotional materials? No diversity Limited representation Some diversity shown Good representation mix Comprehensive inclusive representation
Initial Inclusion Practices Q23: How do you handle harassment prevention? No policy Basic policy exists Clear policy posted Comprehensive policy system Full inclusion policy with training
Initial Inclusion Practices Q24: How do you collect and handle feedback? No system Basic suggestions Multiple feedback options Structured feedback system Comprehensive accessible feedback
Initial Inclusion Practices Q25: What inclusion training does your team receive? No training Basic awareness Some inclusion training Regular inclusion training Comprehensive ongoing training

Scoring Information

  • Total Questions: 25
  • Maximum Possible Score: 125 points

Scoring Guide

  • None (0): No evidence of practice
  • Basic (0.5): Minimal or initial steps
  • Partial (1): Some implementation
  • Good (2): Substantial progress
  • Strong (5): Comprehensive and exemplary practice

Detailed Scoring Guide