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Nvda is very lag when several options in the document setting page is enabled when editing a word with lots of pages #13464

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LittleStar-VIP opened this issue Mar 11, 2022 · 5 comments

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@LittleStar-VIP
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Steps to reproduce:

  1. open nvda document setting, enable some of the options, e.g. enable the reporting of text alignment, font color etc
  2. open a word file that contain lots of text andpages, the one that I am experiencing the problem is a word file that contain 4xx pages and 1151325 words
  3. use control and up or down arrow to read paragraph by paragraph
  4. nvda will lag or even freeze for several minutes if the focus is jump to a relatively long paragraph

I have tried unchecking everything that I have enabled at the very begining in the document setting, and the lag or freeze problem is not observed

Actual behavior:

Expected behavior:

nvda will not lag or freeze

System configuration

NVDA installed/portable/running from source:

installed

NVDA version:

nvda 2021.3.3

Windows version:

Windows 10 home 21h1

Name and version of other software in use when reproducing the issue:

Microsoft Word 365 installed version

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

Not tried.

If NVDA add-ons are disabled, is your problem still occurring?

Not tried.

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Not tried

@XLTechie
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XLTechie commented Mar 11, 2022 via email

@LittleStar-VIP
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Is this maybe a duplicate or co-issue to #13461?

Hi Luke
This issue here do exist regardless of whether or not UIA support is enabled

@Brian1Gaff
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Brian1Gaff commented Oct 11, 2022 via email

@LittleStar-VIP
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Hello,
That file I was editing, is a text-only file, without any images.

@Adriani90
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the biggest impact on performance in this case is the setting "reporting of pages" in NVDA settings, as we found out in #2296. I am closing this issue in favor of that one. Apart from that the performance has got far better meanwhile, but it still needs to be improved.

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