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OpenFormulieren - OpenKlant 2 #5069

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JanBrek opened this issue Jan 31, 2025 · 2 comments
Open

OpenFormulieren - OpenKlant 2 #5069

JanBrek opened this issue Jan 31, 2025 · 2 comments
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enhancement owner: den-haag waiting for approval An estimate was made but the stakeholder still needs to approve it.

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@JanBrek
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JanBrek commented Jan 31, 2025

Thema / Theme

Plugins

Omschrijving / Description

Verder te refinen met Den Haag;
OpenKlant 2 gaat gebruikt worden voor klantregistratie.
Momenteel vult een klant zijn email adres iedere keer weer in, in openforms, per aanvraag dus.
Voor verzoeken gaat het handig zijn als een klant in OpenForms tijdens het invullen van een verzoek kan zien wat zijn standaard mail adres is en deze kan selecteren / default kan laten of alsnog specifiek voor deze aanvraag kan aanpassen.

Added value / Toegevoegde waarde

Integratie tussen OpenKlant 2 en OpenFormulieren voor soepelere verzoeken en latere communicatie & afhandeling

Aanvullende opmerkingen / Additional context

Initieel design voor eerste usecase Den Haag kan bij Jan Brekelmans worden opgevraagd

@JanBrek JanBrek added enhancement triage Issue needs to be validated. Remove this label if the issue considered valid. labels Jan 31, 2025
@joeribekker
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Refinement: We still need to see the flow from DH but we want to include writing data to Open Klant. The flow for all use cases and what to do in which case need to be worked out. For example: Multiple emailaddresses and/or preferred ones.

Estimate: 4 weeks as initial thought.

@joeribekker joeribekker added waiting for approval An estimate was made but the stakeholder still needs to approve it. and removed triage Issue needs to be validated. Remove this label if the issue considered valid. labels Feb 3, 2025
@JanBrek
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JanBrek commented Feb 6, 2025

Lets do a refinement together then to make sure we got the right idea on both sides :)
I will contact you.

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enhancement owner: den-haag waiting for approval An estimate was made but the stakeholder still needs to approve it.
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