Update Error

[shopwareBot]

Used Shopware Version: 6.5.1.1

Dear Shopware Support Team,

I recently performed an update on my Shopware installation, and since then, I have been experiencing an issue with the database migration. I hope you can assist me in resolving this problem. Below, you will find all the relevant information:

Previous version: 6.4.20.2
Updated version: 6.5.1.1
Web server: https://profile-profi.com/recovery/update/index.php/dbmigration

Description of the problem:
After performing the update, when attempting to start the system, I encounter an error during the database migration. The exact error message is as follows:
"Please try to fix this error and restart the update.
Response: {"code":0,"message":"The file files/backup/auto_update/dummy already exists and cannot be overwritten.","file":"/mnt/web021/b0/12/512324312/htdocs/shopware/vendor/shopware/recovery/Common/vendor/knplabs/gaufrette/src/Gaufrette/Filesystem.php","line":100,"trace":"#0 /mnt/web021/b0/12/512324312/htdocs/shopware/vendor/shopware/recovery/Update/src/Steps/UnpackStep.php(68): Gaufrette\Filesystem->write()..."

Steps to reproduce:

Performed Shopware update.
Encounter the error during database migration when starting the system.
Steps taken to troubleshoot:

Checked the "/files/backup/auto_update/" directory and deleted the existing "dummy" file.
Verified permissions for the Shopware directory and all subdirectories.
Emptied the temporary directories "/var/cache/" and "/var/log/".
Please let me know if there are any additional details or steps required to address this issue. I am in urgent need of your assistance to get my Shopware system back up and running.

Thank you in advance for your help.

Best regards,
Aland Mariwan

[shopwareBot]

[public] Shopware automated response: This issue is linked to the internal issue: CUS-629

[created from CUS-629, comment 533441]