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Windows 8.1 traceback #3014

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jkiviluo opened this issue Nov 20, 2024 · 2 comments
Open

Windows 8.1 traceback #3014

jkiviluo opened this issue Nov 20, 2024 · 2 comments

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@jkiviluo
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Trying to start Toolbox (latest, all packages up-to-date, the same bundle works on Windows11)

Traceback (most recent call last):
File "spinetoolbox.py", line 20, in
File "PyInstaller\loader\pyimod02_importers.py", line 384, in exec_module
File "spinetoolbox\main.py", line 27, in
ImportError: DLL load failed while importing QtGui: Le module spécifié est introuvable.

@ptsavol
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ptsavol commented Nov 20, 2024

Qt6 does not support Windows 8.1 anymore so there's no help coming there. Is this a 32-bit or 64-bit Win8.1? You may want to check that the bitness matchess with the Python bitness.

Any chance of upgrading to Win 10?

@jkiviluo
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I don't think that's an option in general for older computers. If they are to have a new life, it's probably better to switch to Linux. And in that case, there is a chance also Toolbox would work.

I keep this issue open until we have updated somewhere visible which OS versions we support.

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