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We recommend that the Twilio number be configured with static failure handlers, so that if the site is down folks still get forwarded to the fallback user.
But, those documents are static text, so if the roster fallback user changes their number, or if who the fallback user is for a roster changes, someone has to log into Twilio and change the number there, too.
The text was updated successfully, but these errors were encountered:
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Let roster admin know when the fallback user changes their number
Let roster admin know when the fallback number changes
Jan 12, 2023
We recommend that the Twilio number be configured with static failure handlers, so that if the site is down folks still get forwarded to the fallback user.
But, those documents are static text, so if the roster fallback user changes their number, or if who the fallback user is for a roster changes, someone has to log into Twilio and change the number there, too.
The text was updated successfully, but these errors were encountered: