Export Of All Roles Resulting in Status Code 429

[jrdensmore]

Describe the bug
Attempting to use the 'Export all Roles as CSV' feature on roles results in error stating status code 429

To Reproduce

1. Click 'Export all Roles as CSV'

Expected behavior
A CSV is saved to prompted location.

Screenshots

Environment

Logs
Need time to sanitize this of private information, will edit on doing so.

Additional context
Working in sandbox, but honestly we don't even have that many roles yet, so despite production having more, its not a crazy amount.

[yannick-beot-sp]

How many roles do you have in production (approximately)?
How many access profiles are used for roles (approximately)?
Are you more relying on direct entitlements?
How many of them are relying on governance groups (approximately)?

[jrdensmore]

How many roles do you have in production (approximately)? How many access profiles are used for roles (approximately)? Are you more relying on direct entitlements? How many of them are relying on governance groups (approximately)?

60 roles.
About 7 access profiles.
Yes, relying on direct entitlements for many roles.
Three or four roles currently rely on a governance group.

[yannick-beot-sp]

That's not a lot of roles...
Do you have "big" roles with "lot" of entitlements?

[jrdensmore]

That's not a lot of roles... Do you have "big" roles with "lot" of entitlements?

Yeah haha, just barely went live so still in our infancy!

We have one role with ~24 identities that has ~50 entitlements. Pretty much every other one has 20 or less.

Only other thing really of note is we have a couple roles with larger identity pools. One has ~39,000 identities. A few around 10k, and the rest fairly small.

[yannick-beot-sp]

@jrdensmore
Can you validate that the version 1.3.1 solves your issue?

[jrdensmore]

@jrdensmore Can you validate that the version 1.3.1 solves your issue?

Still experiencing on v1.3.1 unfortunately

[yannick-beot-sp]

I've tested with 60 roles with 50 different entitlements each and it worked.
Can you make sure that the extension was properly updated (and reloaded)?
Before modification, it was failing pretty quickly (around 5 roles)

[jrdensmore]

I've tested with 60 roles with 50 different entitlements each and it worked. Can you make sure that the extension was properly updated (and reloaded)? Before modification, it was failing pretty quickly (around 5 roles)

Unfortunately same issue. Ensured update + reload, machine has even been restarted with updates.

Attached is my developer console log

vscode-app-1716322995262.log

[acmans]

Hi, i'm running into the same issue, we have a about 680 roles, i imagine the rate limiting is causing the 429 error, is there a workaround or a fix on this ?

[swcoleman]

I am getting the same error. We have about 3,600 roles and 2000 Access Profiles. Most roles only have a few entitlements.

[jackeeem]

I am having similar issues but, my error is a now 404. I've uninstalled/reinstalled and readded my tenant. Other functions are working without returning an error.

[yannick-beot-sp]

@jackeeem I cannot reproduce this error.
Can you activate the developer tools (Help > Toggle Developer Tool), reproduce the problem and send me some info?
This may give an hint.

[yannick-beot-sp]

@jrdensmore @acmans
Can you try with the latest version if the issue persists?

[jrdensmore]

@jrdensmore @acmans Can you try with the latest version if the issue persists?

Same issue still persisting on my end

[yannick-beot-sp]

@jrdensmore @acmans
Can you try with the latest version (1.3.8) if the issue persists?
My colleagues @mostafa-helmy-sp worked on fixing retry config, especially in the case of 429.

[jrdensmore]

@jrdensmore @acmans Can you try with the latest version (1.3.8) if the issue persists? My colleagues @mostafa-helmy-sp worked on fixing retry config, especially in the case of 429.

I had a successful export!

I haven't actually reviewed the export due to time constraints, but I'll try to shortly and report back if I see any issues.

[swcoleman]

It appears to have fixed it for me also. Thanks everyone!!!