Zen is completely broken for me.

[VekUnderScore]

Captchas

• I have read the instructions.
• I have searched existing issues and avoided creating duplicates.
• I am not filing an enhancement request.

What happened?

Some background info first: I'm running a 2019 Macbook Pro on the Intel Chipset.
Zen wasn't initially broken for me. I downloaded, and ran it and it seemed to work just fine. I also ran the install with default everything. Then I created a profile and as far as I can tell, that seemed to break everything for me. Now every time I open zen I get a window as you can see in my attachment. I've tried to uninstall and reinstall which hasn't worked (This includes multiple full release versions). I also installed firefox and that works just fine. I've also sought help from the discord and we've tried to delete my profiles but the file path doesn't seem to be the same as what others have suggested. No one seemed to know what to do beyond that besides trying some hotkeys which didn't work either. I'd really like to use zen, is there anything that can be done about this? I've also got one crash log but it's too long to paste below, you can contact me for that.

Reproducible?

• I have checked that this issue cannot be reproduced on Mozilla Firefox.

Version

1.7.4b

What platform are you seeing the problem on?

macOS - Intel

Relevant log output if applicable

[Owreos]

seems identical to the issue stated here:
#4348

Can you go into your profiles folder and deleting zen-keyboard-shortcuts.json
After that restart zen browser

[JSGRD22]

Also do tell us, was the first time you used zen recently, or from some time ago i.e. the alpha releases?