add support case

DNXLabs · May 28, 2024 · ea13cac · ea13cac
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diff --git a/docs/citadel/identity-baseline.md b/docs/citadel/identity-baseline.md
diff --git a/docs/devops_playbook/_category_.json b/docs/devops_playbook/_category_.json
@@ -0,0 +1,10 @@
+{
+  "label": "DevOps Playbook",
+  "position": 5,
+  "collapsible": true,
+  "collapsed": true,
+  "link": {
+    "type": "generated-index",
+    "title": "DevOps Playbook"
+  }
+}
diff --git a/docs/devops_playbook/index.md b/docs/devops_playbook/index.md
@@ -1,7 +1,7 @@
 ---
 layout: default
 title: DevOps Playbook
-nav_order: 6
+nav_order: 4
 has_children: true
 ---
 

diff --git a/docs/foundation/email-address.md b/docs/foundation/email-address.md
diff --git a/docs/foundation/openvpn.md b/docs/foundation/openvpn.md
@@ -1,10 +1,10 @@
 ---
-title: Configure VPN Connection
+title: Configure OpenVPN Connection
 sidebar_position: 5
-sidebar_label: VPN Configuration
+sidebar_label: OpenVPN
 ---
 
-# DNX Tutorial - How To manage the OpenVPN module
+# How To manage the OpenVPN module
 
 ## Scope 
 

diff --git a/docs/citadel/prepare-aws-org.md → docs/foundation/prepare-aws-org.md b/docs/citadel/prepare-aws-org.md → docs/foundation/prepare-aws-org.md
@@ -1,7 +1,7 @@
 ---
 title: "Preparing your AWS Organization and Accounts"
 sidebar_label: Preparing your AWS Organization and Accounts
-sidebar_position: 11
+sidebar_position: 1
 ---
 # AWS Organization and Accounts
 

diff --git a/docs/citadel/_category_.json → docs/support/_category_.json b/docs/citadel/_category_.json → docs/support/_category_.json
@@ -1,10 +1,10 @@
 {
-  "label": "Citadel",
-  "position": 3,
+  "label": "Support",
+  "position": 6,
   "collapsible": true,
   "collapsed": true,
   "link": {
     "type": "generated-index",
-    "title": "Citadel"
+    "title": "Support"
   }
 }
diff --git a/docs/support/support-case.md b/docs/support/support-case.md
@@ -0,0 +1,31 @@
+---
+title: Create a Support case
+sidebar_position: 5
+sidebar_label: Create a support case
+last_update:
+  date: 7/01/2022
+  author: Catherine Fernandez
+
+---
+
+# How to raise a ticket on Freshdesk? 
+
+
+
+1. Go to https://dnx.freshdesk.com/support/home.
+
+2. Click New Support Ticket.
+
+
+![Image](/assets/images/ticket-case-1.png)
+
+
+
+
+3. Fill-out the required fields.
+
+![Image](/assets/images/ticket-case-2.png)
+
+
+
+4. Click the Submit button.
diff --git a/static/assets/images/ticket-case-1.png b/static/assets/images/ticket-case-1.png
diff --git a/static/assets/images/ticket-case-2.png b/static/assets/images/ticket-case-2.png