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Updated docs on subscription #579

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53 changes: 47 additions & 6 deletions docs/hosted/overview.md
Original file line number Diff line number Diff line change
Expand Up @@ -42,31 +42,72 @@ billing account users but cannot modify any of them.
In order to upgrade your project subscription, you need an approved payment
method. Both "invoice" and "credit card" payment methods are allowed.

To manage your payment methods, click on the `Billing Account` menu (if you are
on the projects list or user profile page) or the `Subscription` menu (if you
are on the project/workflow page). From there, you can click on the
`Payment Methods` on the side menu.

#### Invoice Payment

When you add an invoice payment method you must wait for it to be approved by
the OpenFn.org team before you can use it.

:::tip Adding an Invoice Payment Method

To add an invoice payment method, click "Add a new invoice method" button on the
payment methods page. This will open a form that you can fill out and submit.
When you have successfully submitted the form, your invoice payment request will
listed and marked as `pending`.

Someone from OpenFn billing team will contact you to verify the provided
information before approving the payment method.

_Please note that you can only have ONE pending invoice payment method at a
time._

:::

#### Credit Card Payment

When adding credit card payment methods, the card details will be verified by
Stripe.com immediately and you can upgrade you subscriptions right away.

:::tip Adding a Credit Card Payment Method

To add a credit card payment method, click "Add a new card" button on the
payment methods page. This will open a form that you can fill out your card
details. Your card will be verified by Stripe.com immediately and you can use
the card to upgrade your subscription or create a new project subscription.

If you are not able to successfully add your card, please contact us at
[email protected] with the error(if any).

:::

## Plans & Limits

The full list of plans and limits are available at
[openfn.org/pricing](https://www.openfn.org/pricing).

### Upgrading your subscription

To upgrade you subscription:
:::warning You need a valid payment method

Please ensure you have a valid payment method before trying to upgrade your
subscription. Check out the [Payment Methods](#payment-methods) section for more
details.

:::

To upgrade you subscription;

1. Click "Subscription" from your project dashboard
2. Ensure that you have an approved payment method under the "Payment Methods"
section.
3. Click "Manage Subscription"
4. Select a new plan and/or additional runs.
5. Review your subscription changes in the box at the bottom of the screen.
2. Click "Manage Subscription"
3. Select a plan from the list and scroll down to add additional runs if the
base runs in your plan are not enough for your project. _(We recommend using
the slider to set the value)_
4. Select a payment method to pay for the upgrade.
5. Scroll to the bottom of the page to review your subscription changes.
6. Click "Update subscription"

For upgrades, you will be billed immediately for the _difference_ between your
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