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Account deletion protocol #628

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Jan 29, 2025
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26 changes: 26 additions & 0 deletions docs/manage-users/user-profile.md
Original file line number Diff line number Diff line change
Expand Up @@ -38,3 +38,29 @@ app to set it up.
Your User Profile is also the place where you can delete your OpenFn account.

![Delete Account](/img/lightning_delete_account_cropped.png)

To delete your account, click on the **"Delete my account"** button. You will be
asked to confirm the deletion by entering your email address and clicking
**"Delete Account"**.

When you confirm your intent to delete your account, your account will be
scheduled for deletion based on the grace period that your instance
administrator has set.

:::info

The grace period is the amount of time you have to change your mind and cancel
the deletion before your account is actually deleted. Default is 7 days.

:::

#### Account Deletion and Auditing

Please note that your account will not be permanently removed from an instance
if it has been used to manually create work orders or runs until that related
activity has been deleted. In such cases, you form part of a given project's
audit trail and the instance administrator may not be allowed to permanently
delete your account.

If you are using https://app.openfn.org you will need to cancel any active
subscriptions before you can delete your account.