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@@ -11,14 +11,17 @@ If your Pioreactor stops being responsive (and _was previously working_), | |
- there should be a short, perhaps caused by damage. Power off, and disconnect the heater PCB's flat-flex cable from the HAT (unlock, and pull straight out), and power on. Is the Pioreactor responsive now? Investigate the heater PCB for damage. | ||
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### I often see a "Pioreactor HAT must be present" error, but the HAT is definitely attached. | ||
### I see a "Pioreactor HAT must be present" error, but the HAT is definitely attached. | ||
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Try the following, in order: | ||
- Is your HAT directly connected to the Raspberry Pi, or are you using a long cable to connect them? Long cables tend to degrade signals, which can cause communication problems between the HAT and RPi. | ||
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- [SSH](/user-guide/accessing-raspberry-pi) into the Pioreactor that's causing problems. Run `pio version -v`. Does the `firmware` section say `0.0`? If so, run `sudo systemctl restart load_rp2040.service`. Try `pio version -v` again. Move on if `firmware` still says `0.0`. | ||
### I see "The internal ADC/DAC is not responding. Exiting." | ||
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- [SSH](/user-guide/accessing-raspberry-pi) into the Pioreactor that's causing problems. Run `pio version -v`. Does the `firmware` section say `0.0`? If so, run `sudo systemctl restart load_rp2040.service`. Try `pio version -v` again. Continue below if `firmware` still says `0.0`. | ||
- Disconnect the heater PCB's flat-flex cable from the HAT (unlock, and pull straight out). Try `pio version -v` again. If this shows something other than `0.0` beside firmware, there could be a problem with your heater PCB. Email us at [email protected]. | ||
- See section [above](/user-guide/troubleshooting-Hardware#my-pioreactor-isnt-responsive-anymore). | ||
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### I see "Heating PCB must be attached to Pioreactor HAT" or Heating PCB must be present to measure RPM." errors. | ||
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Check the connection between the 3" flat-flex-cable and the HAT, and the connection on the heater PCB. It's possible that the connector could have been pulled out by accident. | ||
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user-guide/50-Troubleshooting/Networking troubleshooting.md
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--- | ||
title: Networking | ||
slug: /troubleshooting-networks | ||
--- | ||
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### My Pioreactor activities start very slowly from the UI | ||
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It is possible that your mDNS is being blocked or restricted. If possible, log into your router and enable settings that allow "multicast", or "mDNS", or "IGMP proxing". If you are using a the builtin [local access point](/user-guide/local-access-point), this solution is not the correct one. | ||
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Also, if you are able to provide a permanent IPv4 address to your leader, you can get a significant performance boost by setting the configuration parameter `leader_address` in section `[cluster.topology]` to the IPv4 address. | ||
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``` | ||
[cluster.topology] | ||
# below is an example, your IPv4 may differ: | ||
leader_address=192.168.0.3 | ||
``` | ||
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### I can't connect to my Pioreactor's local access point anymore (previously I could) | ||
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