Skip to content

Commit

Permalink
note on stirring noise
Browse files Browse the repository at this point in the history
  • Loading branch information
CamDavidsonPilon committed Nov 1, 2023
1 parent 0f0774f commit f677b9c
Showing 1 changed file with 5 additions and 1 deletion.
6 changes: 5 additions & 1 deletion user-guide/50-Troubleshooting/Stirring troubleshooting.md
Original file line number Diff line number Diff line change
Expand Up @@ -6,6 +6,10 @@ slug: /troubleshooting-stirring
import Highlight from '@site/src/components/Highlight';
import * as colors from '@site/src/components/constants';

### Stirring is making a grinding noise.

Likely the fan's magnets are striking the 4mm screws above it. See [this section](/user-guide/troubleshooting-stirring#the-magnets-rub-against-the-plastic-screws-above-them-causing-the-stirring-performance-to-be-degraded--stop) if so.


### UI is reporting "Stirring RPM is 0", or stirring self-test failed.

Expand All @@ -18,7 +22,7 @@ First, with the stirring activity running, carefully examine if the fan below is
- The fan may be damaged. Contact us at [email protected]
- If the fan is spinning:
- In most cases, this issue occurs when the fan is positioned too far from the sensors on the heater PCB above it.
- There should be no visible metal from the screw at the <Highlight color={colors.blue}>interface between the vial holder and the top faceplate's arms</Highlight>. See image below.
- There should be no-to-very-little visible metal from the screw at the <Highlight color={colors.blue}>interface between the vial holder and the top faceplate's arms</Highlight>. See image below.
- Try pushing the fan only slightly higher up using a pen, pencil or thin rod. Avoid moving the fan _too_ high up and hitting the <Highlight color={colors.magenta}>vial holder's screws</Highlight>.
- Try _moderately_ tightening the screws on the bottom of the top faceplate.
- Are the two magnets still present on the fan? Visually inspect from the side, or unscrew the top faceplate from the vial holder to see better.
Expand Down

0 comments on commit f677b9c

Please sign in to comment.