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@@ -6,6 +6,10 @@ slug: /troubleshooting-stirring | |
import Highlight from '@site/src/components/Highlight'; | ||
import * as colors from '@site/src/components/constants'; | ||
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### Stirring is making a grinding noise. | ||
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Likely the fan's magnets are striking the 4mm screws above it. See [this section](/user-guide/troubleshooting-stirring#the-magnets-rub-against-the-plastic-screws-above-them-causing-the-stirring-performance-to-be-degraded--stop) if so. | ||
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### UI is reporting "Stirring RPM is 0", or stirring self-test failed. | ||
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@@ -18,7 +22,7 @@ First, with the stirring activity running, carefully examine if the fan below is | |
- The fan may be damaged. Contact us at [email protected] | ||
- If the fan is spinning: | ||
- In most cases, this issue occurs when the fan is positioned too far from the sensors on the heater PCB above it. | ||
- There should be no visible metal from the screw at the <Highlight color={colors.blue}>interface between the vial holder and the top faceplate's arms</Highlight>. See image below. | ||
- There should be no-to-very-little visible metal from the screw at the <Highlight color={colors.blue}>interface between the vial holder and the top faceplate's arms</Highlight>. See image below. | ||
- Try pushing the fan only slightly higher up using a pen, pencil or thin rod. Avoid moving the fan _too_ high up and hitting the <Highlight color={colors.magenta}>vial holder's screws</Highlight>. | ||
- Try _moderately_ tightening the screws on the bottom of the top faceplate. | ||
- Are the two magnets still present on the fan? Visually inspect from the side, or unscrew the top faceplate from the vial holder to see better. | ||
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