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An interactive step-by-step guide to provide the individual an overview of the bureaucratic process from arrival until establishment in Sweden. By visualizing it on an information map, the newcomers become more autonomous and less anxious. It also reduces their confusion and reminds on them on deadlines and the next steps. The prototype needs to be modular and adaptive.
Refugees: • More autonomy • Overview of the process and structure • Reminders • Reduced anxiety/fear for the paper work • Correct & collective information • Live feedback • One data entry (there is no need to write your information 10 times) • Mapping demography/education/labor competence
Authorities: • Analytical data on where to focus their workforce • Understanding the applicants struggles/funnels/needs • Reduces/Effectives the workload • Live feedback • Depending on what they want to achieve the can make analysis from the data collected • The refugee gives the data willingly • Mapping demography/education/labor competence
- Adult refugees
- Shorten period of time between seeking and receiving asylum
- Lower queues for instructions at migrationsverket and similar agencies
The app Ankomen, doing similar thing in Germany.
“Information on the asylum proceedings. Step by step from registration to the hearing. Compiled by the Federal Office for Migration and Refugees.”